Job Role Summary
Manage and oversee Quality Assurance, Food Safety, and Regulatory Compliance activities to support product quality, food safety, and regulatory compliance across manufacturing plants, OEM partners, subsidiaries, and markets, including Singapore, Malaysia, and export markets. Review and assess key quality, food safety and regulatory compliance risks, drive corrective actions, and escalate significant risks and issues to top management as required. Provide leadership in strengthening QA and Regulatory capabilities across the organization and support management in mitigating business risks associated with product quality, food safety and regulatory compliance. The role will play a key role in strengthening the company's QA and Regulatory capabilities to support business growth, export market expansion, and compliance risk management.
Area of Responsibility
QA Governance & Risk Oversight:
- Lead the implementation and continuous improvement QA program across plants, OEM partners and subsidiaries.
- Review major quality, food safety and compliance cases, recommend actions and escalate significant matters to Management where required.
- Ensure proper containment, investigation and corrective actions are carried out.
Material & Packaging Qualification:
- Manage material qualification and recommend approval for new or alternative raw materials and packaging materials.
OEM Qualification & Oversight:
- Manage and recommend approval OEM qualification including audits, trial runs and compliance assessment.
- Evaluate gaps identified during OEM evaluation and determine required follow-up actions.
- Ensure OEM operations meet company QA and regulatory expectations.
Regulatory Compliance & Market Compliance:
- Manage regulatory compliance for product labelling, ingredients, additives and product claims across Singapore, Malaysia and export markets.
- Review and assess regulatory requirements for new products, new ingredients and new markets.
- Ensure compliance with applicable food regulations, labelling requirements and product claims in Singapore, Malaysia and export markets.
- Coordinate with internal stakeholders and external regulatory consultants to ensure compliance in Singapore, Malaysia, and export markets.
- Identify, assess and escalate significant regulatory and compliance risks to management where required.
- Establish and maintain regulatory compliance procedures, databases and guidance documents.
QA Support to Plants & Subsidiaries:
- Provide QA guidance to manufacturing plants and subsidiaries on investigations, quality matters, and food safety requirements.
- Support and coordinate with local QA and Regulatory personnel on product-related regulatory compliance matters, including food regulations, ingredient compliance, labelling requirements and product claims.
- Facilitate sharing of QA and product compliance best practices across manufacturing plants and subsidiaries.
- Support capability development of QA teams across manufacturing plants and subsidiaries.
Education and Experience
- Degree in Food Science, Food Technology, Chemistry or related field.
- Minimum more than 8 years experience in food / beverage manufacturing, QA or regulatory compliance.
- Experience in export market regulatory compliance and product labelling review is preferred.
- Experience in conducting audits, managing quality issues across multiple plants or OEM manufacturers.
Professional Qualifications
- Strong knowledge of HACCP and GFSI and food safety management systems.
- Knowledge of Singapore and Malaysia food regulations and international food labelling requirements.
- Knowledge of export market regulatory compliance requirements is preferred.
- Good understanding of manufacturing processes and production line operations.
Aptitude and Skills
- Strong understanding of food safety and quality management systems.
- Strong analytical and risk assessment capability.
- Ability to communicate effectively with senior management and cross-functional stakeholders.
- Ability to balance business objectives with quality, food safety and regulatory compliance requirements.