Hotel Manager, Homm Chura Samui

Banyan Group

Ko Samui

Description

Overview

Banyan Group is an independent, global hospitality company with purpose. We pride itself on its pioneering spirit, design-led experiences and commitment to responsible stewardship. Its extensive portfolio spans 100 hotels and resorts, more than 140 spas and galleries, and 20 plus branded residences in over 20 countries. Comprising 12 global brands, including the flagship brand Banyan Tree, each distinct yet united under the experiential membership programme withBanyan. The founding ethos of “Embracing the Environment, Empowering People” is embodied through the Banyan Global Foundation and Banyan Academy. We are committed to remaining the leading advocate of sustainable travel, with a focus on regenerative tourism and innovative programmes that elevate the guest experience.

Founded in 1994 on the core concept of sustainability, Banyan Tree Holdings seeks to create long-term value for all stakeholders and destinations across its network of properties, products and brands, through a purpose-driven mission.

With over 13,000 associates across 23 countries, the Group established the Banyan Academy in 2008 to support its goals by advancing people development, management excellence, and fostering learning with integrity and meaning.

Banyan Group has received over 3,000 industry awards and accolades since its inception. It has also received recognition for its commitment to environmental protection and community development through its non-profit arm, the Banyan Global Foundation, which aligns the Group’s efforts with the United Nations Sustainable Development Goals (UN SDGs).

Job Overview

Homm Chura Samui is seeking an experienced and passionate Hotel Manager to lead the overall operations of our beachfront resort in Koh Samui.

The successful candidate will drive operational excellence, enhance guest experiences, strengthen business performance, and develop a high-performing team. This role requires a hands-on hospitality leader with strong resort operations experience, commercial awareness, and the ability to build strong relationships with guests, associates, owners, and local stakeholders.

Reporting to senior management, the Hotel Manager will oversee all aspects of hotel operations, including Rooms, Food & Beverage, guest satisfaction, financial performance, and associate engagement.

Responsibilities

  • Lead and oversee the daily operations of the resort, ensuring smooth and efficient delivery of services.
  • Drive exceptional guest experiences while maintaining brand standards and service excellence.
  • Collaborate with department heads to achieve operational goals, financial targets, and business objectives.
  • Develop strategies to improve revenue performance, guest satisfaction, and overall property results.
  • Build strong relationships with key stakeholders, business partners, and the local community.
  • Identify market opportunities and support initiatives to strengthen the resort’s positioning.
  • Lead, coach, and develop associates to create a positive and high-performing culture.
  • Ensure effective training, engagement, and talent development across all departments.

Qualifications

  • Proven experience as a Hotel Manager, Resort Manager, or Director of Operations in a luxury resort/hotel environment.
  • Strong operational knowledge with a background in Rooms Division and/or Food & Beverage.
  • Experience managing resort operations in Thailand or similar destination markets is highly preferred.
  • Strong understanding of local market trends, guest expectations, and destination hospitality.
  • Excellent leadership, communication, and problem-solving skills.
  • Strong commercial mindset with experience in budgeting, forecasting, and driving results.
  • Ability to communicate effectively in English and Thai; additional language skills are an advantage.
  • Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred.

We regret that only shortlisted candidates will be notified.

Thank you!