Senior Product Owner

About this role

As the Senior Product Owner, you are responsible for the design and delivery of initiatives that will enhance the customer experience, deliver on commercial objectives, improve operating efficiency and reduce operating costs across the business.

You will be empowered to drive continuous improvement across your product area and be responsible for the vision and realisation of the future state customer experience. You will achieve this through implementing technology; adopting contemporary and innovative, best in industry processes; and establishing new, agile ways of operating.

About you

To be successful in this role, you need 3+ years experience in the product management space with in depth experience in agile development methodologies.

You are an advocate for a product-based mindset, customer centricity, using data-driven insights and collaborating with others and have a proven delivery track record.

You'll bring:

• Systematic/process-oriented thinking (lean operations, project management, etc.)
• Ability to influence others
• Exceptional stakeholder engagement and management skills
• Strong self-awareness, and a capacity to reflect on own practice and to learn from mistakes
• Proven analytical, evaluative, and problem-solving abilities
• Data driven with a high level of analytical, technical and interpretive skills

We know some people only apply when they meet every requirement. We're always on the lookout for curious individuals who will add to the culture - so if this role resonates with you and you have relevant experience, we'd love to hear from you!

Who we are

nib is a leader in private health insurance, disability support and health services, reshaping the industry through bold innovation, strategic disruption and trusted partnerships. We deliver great value health insurance and support services to protect, connect and empower you to access healthcare when and where you need.

We have a mission and vision of people enjoying better health. Through our success, we aspire to more prosperous and sustainable communities, helping members and travellers make more informed healthcare decisions and generally live healthier lives.

Diversity, equity and inclusion

We embrace a flexible working environment and welcome candidates who reflect the diversity of the communities in which we operate. We're committed to an environment where everyone has the autonomy and freedom to be their authentic selves, every day. We encourage Aboriginal and Torres Strait Islander peoples, people living with disability, veterans, LGBTQIA+ as well as culturally diverse community members to apply for open roles.

We're committed to creating an accessible recruitment process and employment experience. If you require adjustments to our online application, recruitment, selection and/or assessment process, or would like this advertisement in an alternative format, please contact us at [email protected].

Working at nib

Our hybrid working model offers flexibility to work from home or our purpose-built office Hubs, designed for focus, connection, and collaboration. We're committed to coming together with purpose.

Other benefits to support you at work (and play) include:

• New starter benefit to help set up a functional home workspace
• 50% discount on employee health insurance + 35% off travel insurance
• Opportunity to give back with paid volunteering leave supported by the nib foundation
• Access to our nib Well Program and corporate fitness discounts
• Access to employee share plans, short-term incentive program and life and salary continuance insurance benefits
• 18 weeks paid parental leave for all new parents regardless of carer status
• 5 days paid cultural leave for First Nations peoples
• 4 weeks paid gender affirmation leave for trans, gender diverse and intersex employees

The fine print

All your information will be kept confidential according to EEO guidelines. Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment.

We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands where we live, learn and work.

Next steps: If successful, you will receive an email from Sapia.ai inviting you to complete an online, chat‑based assessment.