Assistant Director of Food & Beverage
Trump International Hotel & Tower® Chicago
📍 Chicago, IL | Full-Time | Salary: $90,000–$95,000
Trump International Hotel & Tower® Chicago is seeking an experienced and service-driven Assistant Director of Food & Beverage to help lead one of the city's premier luxury hospitality operations.
This highly visible leadership role supports all Food & Beverage outlets across the property, including Terrace 16, Rebar, Banquet Operations, In-Room Dining, Bars, and Culinary Operations. The ideal candidate is a hands-on leader with a passion for exceptional guest experiences, operational excellence, team development, and driving financial performance within a luxury environment.
What You'll Do
Operational Leadership
- Oversee daily Food & Beverage operations across multiple outlets and service areas.
- Directly manage the day-to-day operation of Terrace 16.
- Support outlet leaders in delivering exceptional guest service and operational excellence.
- Act as the Director of Food & Beverage in their absence.
Guest Experience
- Ensure Forbes-level service standards are consistently delivered throughout the property.
- Serve as a visible leader during high-volume periods and special events.
- Address guest concerns promptly and professionally while creating memorable experiences.
Financial Performance
- Review forecasts, financial reports, and operational metrics to maximize profitability.
- Identify opportunities to improve revenue, efficiency, and overall performance.
- Assist with the execution of property capital improvement projects.
Team Leadership & Development
- Recruit, coach, mentor, and develop managers and key team members.
- Conduct performance evaluations and provide ongoing feedback.
- Partner with Human Resources to support talent development, succession planning, and associate engagement initiatives.
- Foster a positive, high-performance culture focused on teamwork and accountability.
Quality & Compliance
- Ensure compliance with Trump Hotels service standards, operating procedures, and quality assurance programs.
- Conduct regular outlet and property inspections.
- Maintain all food safety, sanitation, and alcohol service requirements.
What We're Looking For
Qualifications
- Minimum 4 years of Food & Beverage leadership experience.
- At least 2 years in a Department Head or senior management role.
- Previous experience within a Four-Star/Four-Diamond or Five-Star luxury hotel environment preferred.
- Strong understanding of restaurant, bar, banquet, and in-room dining operations.
- Proven ability to lead teams, drive financial results, and enhance guest satisfaction.
Skills
- Exceptional leadership and team development abilities.
- Strong communication, presentation, and interpersonal skills.
- Ability to manage multiple priorities in a fast-paced luxury hospitality environment.
- Strong operational, financial, and strategic thinking skills.
- Passion for delivering world-class service.
Certifications
- Food Service Sanitation Certification required.
- Alcohol Service Certification (if applicable).
Why Join Trump Chicago?
As one of Chicago's premier luxury hotels, Trump International Hotel & Tower® Chicago offers an opportunity to work alongside talented hospitality professionals in a Forbes Travel Guide Five-Star environment. This role provides the chance to make a meaningful impact on the guest experience while advancing your career within a world-class operation.
Benefits include medical, dental, vision, paid time off, retirement savings options, employee discounts, and additional perks available to eligible team members.
Trump International Hotel & Tower® Chicago is an Equal Opportunity Employer and participates in E-Verify.