Employee Relations Generalist, West Coast

Michael Kors

California

Description

Who You Are:

You are energetic, collaborative, have strong communication skills, and possess an entrepreneurial spirit. Your curiosity helps you thrive in a rapidly changing environment as you approach responsibilities with a continuous improvement mindset. You are an objective investigator with experience handling employee investigations and concerns, navigating the performance management lifecycle, and a passion for providing coaching and counseling to both employees and leaders.

What You’ll Do:

  • Support the Michael Kors Retail North America team, developing effective relationships with team members and people leaders to promote positive employee relations.
  • Provide consultation, guidance, and coaching solutions to field teams to ensure the appropriate handling and resolution of employee relations issues and advise on policies and procedures.
  • Conduct investigations in response to employee complaints, tracking cases through internal case management software.
  • Recommend and approve performance management action plans in partnership with the legal department.
  • Manage the disciplinary process for employees and administer corrective action in partnership with field leadership.
  • Gather and analyze employee relations data and help to identify trends.
  • Identify training and development needs to enhance employee experience and performance.
  • Maintain compliance and understanding with federal and state regulations concerning employment practices.
  • Conduct exit interviews of voluntary terminations; analyze trends and recommend solutions
  • Produce reporting on exit interviews, hotline calls, and corrective action documents.
  • Handle confidential information appropriately and escalate issues as needed.
  • Support company-wide global HR initiatives.
  • Assist in special projects when necessary.

You’ll Need to Have:

  • Bachelor’s degree
  • 2-3 years of progressive HR experience in employee relations, conflict resolution, or related HR function
  • Experience in handling employee relations issues and dealing with labor laws
  • Knowledge and practical application of all HR disciplines and practices
  • Strong organizational skills and attention to detail
  • Excellent communication and interpersonal skills with the ability to build rapport and resolve conflict.
  • Ability to be analytical and problem-solve
  • Proficiency in Microsoft Office programs

We’d Love to See:

  • Experience in retail/fashion is highly desirable
  • Proactive and solutions-oriented
  • Strong collaboration skills and the ability to contribute within a team setting
  • Ability to prioritize effectively in a fast-paced environment
  • Desire to learn, actively seeking out opportunities to develop business acumen

MK Perks:

  • Generous Paid Time Off & Holiday Schedule
  • Summer Fridays
  • Internal Mobility Across Brands
  • Cross-brand Discount
  • Exclusive Employee Sales
  • Fav 5 Cards (MK Discount for friends and family)
  • 401k Match
  • Paid Parental Leave
  • Thrive Wellness Program
  • Commuter Benefits
  • Gym Discounts

While there is a strong preference for candidates based in California, we will also consider qualified candidates in other key markets, including Texas, who are able to align with West Coast working hours.

At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V

At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at [email protected].

In compliance with certain Pay Transparency laws, employers are required to disclose the salary range. The salary for this position will vary based on role requirements, skill set, and years of experience.