Commercial Account Manager

It's more than a job

As an Insurance professional at Nacora International Insurance Brokers, a wholly owned subsidiary of Kuehne + Nagel, your job is to help individuals and companies manage and mitigate risks associated with their business. At the same time, your work helps create memorable experiences for people around the world. At Nacora, managing your risk is our business.

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Since 1972, Nacora has been a trusted name in commercial insurance. As an independent broker, we specialize in risk consulting and commercial (marine and non-marine) insurance solutions. With a global network spanning 30 countries, our experts serve clients across all major industries and economies. Reporting to our Commercial Lines Manager, you will support the Commercial Lines division as an Account Manager by servicing clients, preparing documentation, coordinating renewals, and supporting the Account Executive in daily account activity. The role requires strong organizational skills, accuracy, and the ability to manage multiple priorities.

How you create impact

• Manage client files, maintain documentation, and update client activity logs.
• Track and follow up on policy documents to ensure timely receipt.
• Prepare invoices, letters, certificates of insurance, and policy documentation for clients.
• Oversee the renewal process and coordinate routine policy changes, additions, deletions, and cancellations.
• Partner closely with the Account Executive to manage day‑to‑day service and market risks for placement.
• Place small business accounts and conduct research to support strategic decision‑making.
• Communicate with insurers as needed and participate in meetings, conferences, and project activities.

If you require an accommodation for the recruitment /interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs. This job posting relates to an available role and not a future talent pool.

What we would like you to bring

• Minimum 7 years of experience in a brokerage environment as an Account Manager or CSR.
• Active RIBO licence (required).
• Experience with IRCA Insurance required, including experience with ARS/Compuquote.
• EPIC system experience preferred; post‑secondary education considered an asset.
• Professional designations such as CAIB, CIP, CRM, or working toward one, are an asset.
• Strong understanding of the Property & Casualty insurance market and insurance operations.

What's in it for you

At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The target base salary range for this position is between $63,000 and $86,000. Base salary is part of a competitive total rewards package that includes health and dental benefits, a retirement savings plan, and tuition reimbursement. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. Artificial Intelligence (AI) tools may be used to support portions of the recruitment process, such as reviewing application materials or assisting with scheduling. These tools analyze information to help inform decision making; however, all hiring decisions are made by human reviewers.

Who are we

Nacora International Insurance Brokers, a wholly owned subsidiary of Kuehne + Nagel, operates independently with over 40 offices in 30 countries worldwide. Our global footprint, combined with local expertise, allows us to deliver tailored insurance solutions and exceptional client service across markets.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.