HR Manager

About Remarkable

We are Remarkable – a leader in digital transformation, helping businesses create cutting-edge customer experiences through platforms like Sitecore, Optimizely, and Microsoft CRM. We specialise in using data-driven strategies and innovative technology to shape the future of customer engagement. With a focus on cloud, commerce, and scalable solutions, Remarkable Group partners with organisations to bring personalised digital experiences to life. If you're passionate about helping brands grow and thrive in a dynamic digital landscape, this is a place where you can make an impact!

We’re a collaborative, forward-thinking team that embraces new ideas, stays curious, and constantly explores the latest tools and trends. Looking for a new challenge? Do you have experience leading all ER queries for the UK? Do you have experience in developing or running training programs and management training courses? Then look no further, we have an exciting opportunity for a HR Manager to join the Remarkable Team.

Purpose of the Role

We’re looking for a capable, people-focused HR Manager to join our team and provide a high-quality HR service across the business. This is a hands-on generalist role for someone who enjoys being close to the day-to-day — supporting managers, looking after employee wellbeing, keeping our people processes running smoothly, and making sure our team feels looked after.

You won’t be architecting strategy from the top floor; you’ll be in the thick of it, building trust with colleagues at all levels and ensuring HR is a genuinely useful function for the people who rely on it.

Key Responsibilities and Accountabilities:

Employee Relations & Wellbeing

• Serve as a first point of contact for employee queries, concerns, and HR matters
• Support managers in handling employee relations issues including performance, absence, and disciplinaries
• Proactively monitor employee wellbeing and flag concerns early
• Foster a positive, inclusive working environment

HR Operations

• Manage the full employee lifecycle — from onboarding through to offboarding
• Maintain accurate and up-to-date HR records and documentation
• Oversee and administer HR systems, ensuring data integrity
• Support and coordinate payroll processes in conjunction with Finance
• Manage employee benefits administration

Policy & Compliance

• Keep HR policies and procedures up to date and legally compliant
• Provide guidance to managers on employment law and best practice
• Support the business through any TUPE, restructure, or change processes as required

Recruitment & Onboarding

• Coordinate recruitment activity, working closely with hiring managers
• Manage job postings, interview logistics, offer letters, and contracts
• Ensure a smooth and welcoming onboarding experience for new joiners

Learning & Development

• Identify training needs across the business and coordinate relevant L&D activity
• Support the performance review process and help managers have effective development conversations

Skills & Competencies:

Essential

• Solid experience in a generalist HR role, ideally at HR Manager or Senior HR Advisor level
• Good working knowledge of UK employment law and HR best practice
• Confident handling sensitive and confidential matters with discretion
• Organised, detail-oriented, and able to manage a varied workload
• Proficient with HR systems and comfortable working with data

Desirable

• CIPD qualification (any level) — or working towards one
• Experience in a fast-paced or scaling organisation

Personal Attributes:

• Approachable and warm — someone people feel comfortable coming to
• Proactive and solutions-focused, with a hands-on, can-do attitude
• Uses good judgement and is comfortable making decisions independently
• Strong communication skills — able to build trust at all levels of the business
• Resilient and calm under pressure

ISO

This role operates within Remarkable’s quality management framework. The post holder is expected to adhere to all relevant ISO procedures and policies applicable to their role.