Contract to Hre
Remote + 20% travel domestically
Required Experience:
- 7+ years of experience in a Solutions Architect, Sales Engineer, or relevant Technical Account Lead role
- Deep domain expertise in supply chain technology, specifically across transportation and warehousing environments
- Strong hands-on or functional experience with Transportation Management Systems (TMS) and/or Warehouse Management Systems (WMS)
- Proven experience functioning as a Sales Engineer / Pre-Sales Solutions Architect, partnering with sales teams to position and close complex technology solutions
- Demonstrated success leading client-facing product demos, solution walkthroughs, and technical presentations that clearly articulate value and differentiate offerings
- Ability to align technical capabilities with customer pain points in real time, adjusting messaging based on stakeholder feedback and engagement
- Experience supporting deal cycles end-to-end from discovery through solutioning and presentation, influencing technical win strategy
- Proven experience translating business requirements into technical solution designs and architectures
- Experience supporting complex enterprise customer environments with multiple integrations and legacy systems
- Strong knowledge of API and EDI integrations, including how systems interact across supply chain platforms
- Ability to confidently present to and influence executive-level stakeholders
- Demonstrated ability to lead technical demos, whiteboard sessions, and solution walkthroughs in real time
- Experience aligning technical solutioning with pricing, cost drivers, and customer sensitivity
- Strong cross-functional collaboration with sales, operations, engineering, and delivery teams
- Experience gathering and documenting requirements and working with development/integration teams
Plus
- Direct experience in automotive or aerospace supply chains (manufacturing, inbound logistics, plant distribution, etc.)
- Background supporting or selling into 3PL / 4PL environments
- Advanced experience with specific TMS/WMS platforms (e.g., Manhattan, Blue Yonder, SAP TM, Oracle, etc.)
- Strong SQL or data analysis skills for understanding operational performance and modeling solutions
- Experience building process flows, solution diagrams, or architecture mapping (Visio, Lucidchart, etc.)
- Exposure to financial modeling, pricing strategies, or deal structuring for large-scale supply chain solutions
- Experience participating in large-scale digital transformation or supply chain modernization initiatives
- Familiarity with automation, optimization, or AI-driven supply chain solutions
Day-to-Day
This role sits at the intersection of solution architecture and client-facing sales engineering, owning the end-to-end technical narrative for AAI (Aerospace, Automotive, Industrial) customers. The Sales Engineer partners closely with Ryder’s business development and operations teams to design, position, and help close transportation and warehousing solutions, with a strong focus on TMS and WMS ecosystems. They lead client-facing engagements from discovery through solution presentation—translating complex supply chain challenges into clear, scalable technical solutions that align with both operational needs and commercial expectations. This includes owning technical storytelling, leading live demos, and articulating how Ryder’s technology stack delivers measurable value across transportation and distribution networks. On a day-to-day basis, this individual engages directly with prospective and existing clients, leading solution discussions, facilitating technical workshops, and adjusting messaging in real time based on stakeholder feedback and sentiment. They play a key role in influencing deal strategy by aligning technical capabilities to customer pain points, helping position differentiated solutions that resonate at both technical and executive levels. Internally, they collaborate with engineering, product, and delivery teams to validate solution design and ensure a smooth transition from pre-sales to execution. This is a highly front-end, customer-facing role focused on driving clarity, confidence, and momentum in the sales cycle, while backend RFP/RFI execution is supported by adjacent teams.