Perak
Job Purpose:
Execute, facilitate and monitor post-award contract management activities for UTP by ensuring effective contract utilisation, vendor and contract performance monitoring, dispute and change management, documentation integrity, and compliance with ITPSB and PETRONAS policies, procedures, governance frameworks and Limits of Authority (LOA). The role supports disciplined, transparent and value-oriented procurement practices by working closely with contract owners, internal stakeholders and vendors to safeguard value realisation, minimise contractual and compliance risks, and strengthen operational excellence.
Key Accountabilities:
Contract Management – Post Award
Plan, execute and monitor post-award contract management activities for purchases by tracking contract utilisation, deliverables, service levels, milestones and compliance with contractual terms. Analyse contract performance and value realisation, highlight deviations or risks, coordinate with contract owners on timely actions, and support extensions, variations, claims, close-out and other contract administration requirements in line with approved governance and business needs.
Contract Mediator & Dispute Resolution – Post Award
Facilitate contract negotiations, disputes, change requests, claims, performance issues and governance related matters by coordinating discussions among stakeholders, vendors and contract owners; assessing contractual, commercial and governance implications; maintaining complete records; and providing clear recommendations or escalation papers to support timely, fair and compliant management decisions.
Compliance and Governance
Ensure contract management activities comply with UTP procurement guidelines, PETRONAS requirements, approved procedures, Limits of Authority (LOA), statutory obligations and ethical standards. Maintain proper audit trails, contract records and supporting documentation; identify compliance gaps or control weaknesses; advise stakeholders on governance requirements; and support audit, assurance and management reporting requirements to safeguard institutional integrity.
Vendor and Contract Performance Management
Monitor and strengthen vendor and contract performance management practices by establishing relevant performance indicators, tracking KPI and service level achievement, conducting periodic performance reviews, analysing utilisation and performance trends, following up on corrective action plans, and recommending renewal, improvement, mitigation or optimisation actions to ensure vendors consistently deliver quality, cost effectiveness, compliance, reliability and business value.
Qualification & Experience: