Bring Mammut guest experience to life, leading from the floor to establish an exceptional guest experience.
Continuously assess guest connection and product education.
Move dynamically and lead from the floor as the Supervisor on Duty to assess and fulfill the needs of the team and guests.
Ensure in-store readiness for guests and that the store is maintained throughout your shift.
Open and close the store in accordance with the opening and closing procedures.
Review and interpret daily sales data.
Support the team’s ongoing learning and development.
Establish supportive working relationships and create a fun and productive environment.
Guest Experience
Build rapport and authentically engage with our guests.
Interact with guests to provide a personal and exceptional experience.
Assess guests’ needs to provide customized solutions, usage, and support.
Provide technical product information by articulating the value and benefit of the product.
Facilitate a seamless guest experience by conducting accurate and timely transactions.
In partnership with the manager, you will own, personalize, and elevate solutions to meet our guests’ needs.
Serve as The Resource to guide guests to local and regional sites and activities.
Working with Others
Establish supportive and productive relationships with all team members.
Collaborate with team members to ensure optimal guest experience and support store operations.
Operations
Perform product presentation tasks including refresh, restock and relocation according to company standards.
Use in-store technology to support store operations and provide positive guest experiences.
Perform cleaning tasks as needed throughout the shift to maintain the comfortable environment of the store.
Understand and adhere to people safety policies and procedures to maintain a safe work environment.
Perform work in accordance with applicable policies, procedures, and laws or regulations.
Your profile
Education: High School or secondary diploma equivalent or above
1 year of retail/ guest service experience
You are an outdoor enthusiast & have a passion for our brand activities and lifestyle.
If your ideal job is to “align who you are with what you do”
You have a flexible schedule that allows you to work weekends, evenings, and peak retail times.
Benefits of working at Mammut
Medical/Vision/Dental Coverage
Retirement Plan Options
Life Insurance Coverage
Generous Vacation - Paid Time Off
Generous Holiday Schedule - Paid Time Off
Personal/Sick Paid Time Off
Generous Employee Discounts
Various Discounts w/ Outside Partners
Three Days Paid Bereavement Coverage
Pay
Mammut is committed to fair, equitable, and transparent compensation. Compensation will be determined by your relevant work experience, education, certifications, & skills.
The Hourly range for this role in Castle Rock, Colorado is $16.00 - $20.00 FT >30+ HRS