IT Apprentice

Company Description

At the heart and soul of London since 1895 West Ham United is a dynamic, fan-focused football Club constantly moving forward but always with an eye on the past.

Our home at the London Stadium has a capacity of 62,500 making it one of the biggest club Stadia in the country however our tickets are the lowest priced for London based clubs in the Premier League, echoing objectives to create Affordable Family Football.

In 2018, our Women's team gained a professional status for the very first time, jumping 2 divisions and competed in the Women's Super League (WSL), the premier division of women's football in England. After finishing a respectable 7th, the team enjoyed particular success in the FA Cup reaching the final of the competition, eventually being beaten by 2017 winners Manchester City.

In April 2019, we opened our brand-new Academy facility based at Chadwell Heath which will help to bring through some of the very best talents in the area, the recent emergence of First Team Players Declan Rice and Ben Johnson are a testament to the work already being done at the Academy.

On the business side, we are continuing to create a Stadium our supporters can call home, with the renaming of the Billy Bonds Stand and Claret and Blue pitch surrounding amongst the latest developments. Additionally, the Club has achieved the Disability Confident Leader status.

The Club employees a constantly growing workforce of approximately 300 core staff and 500 Foundation and events staff, and is a truly unique place to work. We welcome talented individuals who will thrive in our ambitious organisation.

In October 2023, West Ham United was awarded the Advanced level of the Premier League Equality, Diversity and Inclusion Standard, recognising the Club’s ongoing dedication and commitment to equality, diversity and inclusion (EDI). It is the second time West Ham United has received the award, which is the top accolade that can be achieved by Premier League clubs, having first been presented with the Advanced level in 2020.

Position

⚒️ IT Apprentice – West Ham United Football Club ⚒️

📍 London Stadium, Stratford, London (with travel to club sites as required)

💰 Salary: £20,000 per annum

🕒 Working Hours: Typically, between 8:00am – 6:00pm, Monday to Friday. Flexibility is required as some evening, weekend, and matchday support may be needed.

Ready to Start Your Career in IT?

Do you have a passion for technology and want to gain real-world experience with one of England's most iconic football clubs?

West Ham United Football Club is looking for an ambitious and enthusiastic IT Apprentice to join our Technology Team. This is a fantastic opportunity for someone looking to build a career in IT while learning from experienced professionals in a fast-paced and exciting environment.

From supporting staff across the Club to assisting with matchday technology operations, you'll gain hands-on experience with a wide range of systems, technologies, and IT services.

No two days are the same at West Ham United.

What You'll Learn

As an IT Apprentice, you'll develop practical skills and experience in:

✅ IT Support & Troubleshooting

✅ Microsoft 365 Administration

✅ Hardware Setup & Configuration

✅ User Account Management

✅ Networking & Infrastructure Fundamentals

✅ Cloud Technologies

✅ Cyber Security Best Practices

✅ IT Service Management

✅ Matchday & Event Technology Support

You'll work alongside experienced IT professionals who will help you develop the knowledge, skills, and confidence needed to succeed in the technology sector.

Requirements

What We're Looking For

We're Interested In People Who Are

🔹 Passionate about technology and IT

🔹 Keen to learn and develop new skills

🔹 Positive, reliable, and motivated

🔹 Strong communicators with good customer service skills

🔹 Problem-solvers Who Enjoy Helping Others

🔹 Team players who thrive in a busy environment

You don't need extensive experience—we're looking for potential, enthusiasm, and a willingness to learn.

Qualifications

🎓 GCSEs (or equivalent), including Maths and English.

Why Join West Ham United?

⚒️ Gain valuable hands-on experience in a professional IT environment

⚒️ Work with modern enterprise technologies and systems

⚒️ Receive mentoring and support from experienced IT professionals

⚒️ Develop skills that will help build a long-term career in technology

⚒️ Experience the unique environment of a Premier League football club

Other information

Benefits on offer (may vary based on contract type and location)

• 25 days annual leave plus your birthday off
• Pension and life insurance
• Healthcare cash scheme
• Travel season ticket loan
• Cycle to work scheme
• Priority access to apply for match tickets
• Discounted season tickets
• Staff discounts in the club store, café and our official partners products and services
• Discounted gym membership and onsite fitness room facilities
• Family friendly leave policies
• Company Social events

EDI Statement

• The successful candidate must demonstrate a strong commitment to equity, diversity, and inclusion, aligning with the organisation’s business and tactical approach to eliminating barriers and addressing inequity. You agree to actively contribute to creating a discrimination-free and inclusive environment, ensuring equitable access to opportunities and benefits, while fostering a culture of dignity and respect that enables everyone to perform and achieve their potential.
• Candidates must demonstrate their capability and willingness to uphold best practices and procedures, promoting lasting positive change while eliminating biases and barriers to attracting, achieving, and supporting talent from all communities, regardless of background, circumstances, or protected characteristics.

Safeguarding

• The successful candidate must demonstrate a commitment to the safety and welfare of children, young people, and adults at risk of harm across all stakeholders. Everyone, including third parties who work with the Club or the West Ham Foundation, is responsible for ensuring the safety and well-being of vulnerable individuals. Successful candidates must undergo essential background checks before starting their employment, which may include screening of social media. The type of DBS check required will depend on the responsibilities of the position and may be basic, standard, or enhanced.
• The successful candidate agrees to proactively identify and respond appropriately to any concerns, and follow the Club's Safeguarding reporting procedures to report allegations of abuse, poor practice, or anything that may impact the welfare of a child, young person, or adult at risk without delay, within 24 hours, or as otherwise directed by the Club’s or the West Ham Foundation Safeguarding Team.

Applications

📝 To apply, please submit your application via our careers portal: https://www.careers.whufc.com

📅 Deadline: 5pm Friday 26h June 2026

📌 Please note: Due to the high volume of applications expected, only shortlisted candidates will be contacted.