Customs Brokerage Manager/Qualified Officer

Linear Logistics is expanding its international logistics services and is looking for an experienced Customs Brokerage Manager / Qualified Officer to help establish and lead our Canadian customs brokerage operations.

This is a hands-on leadership role for a customs brokerage professional who has successfully completed the CBSA Customs Brokers Professional Examination and currently meets the eligibility requirements to be identified as the proposed Qualified Officer for a Canadian corporate customs broker license application, subject to CBSA review and approval.

In this role, you will guide Linear through customs broker licensing readiness, develop compliant operating processes, support system and control implementation, and oversee brokerage activities only after Linear has received the required license, authorizations and regulatory approvals.

Why Join Linear?

This is a rare opportunity to help build a customs brokerage operation from the ground up and play a central role in the continued growth of Linear’s freight forwarding and cross-border logistics services. You will work directly with freight forwarding division head and help shape the systems, compliance framework, team structure and long-term strategy for this new operation.

What You’ll Do

• Lead customs broker licensing readiness and support the corporate license application process in accordance with applicable CBSA requirements.
• Serve as Linear’s proposed Qualified Officer and, only after all required approvals are obtained, be the designated Qualified Officer.
• Build customs brokerage policies, procedures, internal controls, recordkeeping and quality-assurance processes.
• Oversee customs release, accounting, corrections, adjustments, refunds, audits and post-entry work.
• Provide technical guidance on classification, valuation, origin, tariff treatment, free trade agreements, admissibility and other government department requirements.
• Lead CARM-related processes, including client onboarding, delegation of authority, Commercial Accounting Declarations and account controls.
• Work with operations, freight forwarding, sales, finance, technology providers, clients and external advisors.

What We’re Looking For

• Successful completion of the CBSA Customs Brokers Professional Examination.
• Current eligibility to be identified as the proposed Qualified Officer for a Canadian corporate customs broker license application, subject to CBSA review and approval.
• Canadian citizenship or permanent-resident status, as required under the Customs Brokers Licensing Regulations.
• Ability to satisfy applicable CBSA identification, suitability, background-screening, appointment and regulatory requirements.
• At least five years of progressive experience in Canadian customs brokerage, customs operations or trade compliance.
• Strong working knowledge of CARM, Commercial Accounting Declarations, customs release and accounting, classification, valuation, origin and post-entry processes.
• Strong regulatory judgment, attention to detail and ability to manage urgent issues without compromising compliance.
• Freight forwarding or international logistics experience.

Preferred Qualifications

• Certified Customs Specialist or Certified Trade Compliance Specialist designation.
• Experience establishing a customs brokerage operation or supporting a customs broker license application.
• Experience with customs brokerage software, EDI or CARM-related system implementation.

Important Conditions

Appointment as Linear’s Qualified Officer is conditional upon meeting all CBSA established requirements, i.e. verification of examination results, qualifications, experience, identity, citizenship or permanent-resident status, and regulatory eligibility, and is subject to all applicable corporate approvals, licensing requirements, CBSA review, and issuance or confirmation of the required customs broker license and related authorizations. The selected candidate must complete any required identification, certified criminal-record check, fingerprinting and verification processes. The employee may not represent Linear as a licensed customs broker, hold Linear out as authorized to transact customs brokerage business, or transact customs brokerage business on Linear’s behalf unless and until Linear has received the required license and authorization.

Accommodation

Linear Logistics is committed to an inclusive and accessible recruitment process. Accommodation is available upon request throughout recruitment and selection.