Receptionist & Office Administrator

• Join an organisation that has been proudly recognised certified as a 2025 Great Place to Work for five consecutive years
• Play an impactful role in financing Australian exports and interests

YOUR NEW ROLE

Location: Sydney

Role Type: Full-time Permanent

For almost 70 years, Export Finance Australia has helped Australian businesses grow and succeed internationally with finance to secure opportunities, expand into new markets and diversify their presence. We support critical minerals and defence sectors, finance projects that strengthen economic resilience and advance net zero, and back Australian investment in sustainable infrastructure.

Working with banks, other Government agencies and international partners, we back Australia’s exporters, supply chain businesses and industries, contributing to a more stable and prosperous Indo-Pacific while advancing Australia’s trade, investment and economic security objectives.

The Receptionist & Office Administrator is the first point of contact for Export Finance Australia, providing a professional and welcoming front-of-house experience for clients, visitors and employees.

This role is responsible for the smooth operation of the reception function and broader office environment, ensuring high standards of service, organisation, and workplace presentation. The role also provides proactive administrative support, contributing to an efficient, well-functioning workplace.

Working within a small team, the role supports the Head of Security and Facilities Operations through effective coordination of reception, facilities support, and administrative services.

ABOUT YOU

Reception

• Deliver a professional, welcoming, and high-quality front-of-house experience for all visitors and stakeholders.
• Act as the first point of contact, managing incoming calls, enquiries, and visitor interactions promptly and professionally.
• Build and maintain effective relationships with clients and stakeholders across all levels of the organisation.
• Manage visitor registration processes, including security protocols and access arrangements.
• Coordinate meeting room bookings, set-up, and ongoing presentation to ensure a high standard of facilities experience.
• Coordinate incoming and outgoing mail and courier services in a timely and accurate manner.
• Support security pass administration, including new starter access and photography, in collaboration with Property Management.

Office Administration & Facilities Support

• Maintain a professional, well-organised, and presentable office environment, including kitchens and common areas.
• Ensure office and kitchen supplies are consistently stocked across all floors.
• Coordinate meetings, internal events, and catering requirements.
• Manage general administrative duties, including diary coordination, travel arrangements, and minute-taking as required.
• Process invoices and reconcile corporate card expenses in a timely manner.
• Coordinate business card orders and new starter welcome packs.
• Support interstate offices with office supply requirements.
• Oversee routine facilities tasks, including upkeep of shared equipment (e.g., coffee machines) and kitchen maintenance.

QUALIFICATIONS & SKILLS

• Demonstrated experience in a corporate reception and/or office administration role, ideally within a professional services or financial environment.
• Strong communication skills
• Well-developed interpersonal and relationship-building skills.
• Highly organised with strong time management skills and exceptional attention to detail.
• Strong customer service orientation, with a proactive and solutions-focused approach.
• A high level of emotional intelligence and rapport skills.
• High level of integrity, professionalism, and discretion when handling confidential information
• Ability to work both autonomously and collaboratively within a team environment.
• Demonstrated initiative, with the ability to anticipate needs and respond proactively.
• Flexible, resilient, and adaptable in a dynamic work environment.

Even if you haven’t ticked every box but this role resonates with you, don't rule yourself out just yet, we'd love to hear from you!

OUR BENEFITS & CULTURE

We are small enough to have an impact, BIG enough to make a world of difference and it starts with our people.

We support flexible working and pride ourselves in fostering a culture that is inclusive, diverse and collaborative. We are proud to be certified as a 2025 Great Place to Work for a fifth consecutive year, recognised on the 2023 AFR BOSS Best Places to Work list and listed as one of Australia’s Best Workplaces for Women in 2025.

In line with our commitment to our people, we have a comprehensive array of benefits available to our employees:

• Generous leave provisions (e.g. Annual Wellbeing day) & leave purchase opportunities
• 18 weeks paid parental leave for primary care givers
• Thorough induction onboarding program
• Fitness Passport along with other Health & Wellbeing initiatives
• Gender affirmation leave
• Income Protection Insurance
• Community volunteering
• and many more!

Our headquarters is based in Sydney CBD, and we have a national presence across Melbourne, Canberra, Brisbane, Perth and Adelaide.

ELIGIBILITY

Australian Citizenship - To be eligible to apply for this position, applicants must hold Australian Citizenship at the time of application.

Security Clearance - To be eligible to apply for this position, applicants must be able to obtain and maintain a Baseline security clearance.

SOUND LIKE YOU? APPLY!

Applications close: 28 June 2026

Interviews will occur in parallel, so please apply ASAP.

Enquiries: [email protected]

To apply, please click ‘apply’ or email your CV to [email protected]

By choosing to apply, you agree to the recruitment privacy policy.

We invite and welcome applications from Aboriginal and Torres Strait Islander people, people from diverse cultural backgrounds, people with disability and members of the LGBTQIA+ community.

If you are a candidate with a disability, let us know how we can provide you with additional support.

ABOUT EXPORT FINANCE AUSTRALIA

Export Finance Australia is Australia’s export credit agency.

We provide finance to support Australian export trade and overseas infrastructure development across the Pacific and Indo-Pacific. Through our loans, bonds and guarantees, we support businesses – from small and medium-sized enterprises (SMEs) to large corporates – foreign governments and infrastructure projects, to take on the world.

Working with banks, other government agencies and our partners, together we are helping drive international success for Australian businesses.

The reason our people join us, stay with us and grow with us is because they wholeheartedly believe in our purpose. They can see the impact we create for our customers.

We are a highly purpose-driven organisation. We seek to create an inclusive culture that values our customers and employees. Our people are expected to champion this and play a key role in achieving those outcomes. In working towards our strategy, our people display our IMPACT leadership behaviours of Frank & Fearless, Dexterous & Agile and Careful & Diligent

For more information about us, please refer to our website.

Applications from recruitment agencies will not be considered on this occasion.