Product Designer

Linnworks

London Area, United Kingdom

Description

About the Company

We're looking for a Product Designer to help shape the future of our product experience. You'll work across the full design lifecycle, from early discovery and user research through to polished, production-ready designs & collaborating closely with product managers, engineers, and customers along the way. This is a role for someone who loves solving real problems, brings clarity to ambiguity, and cares deeply about the people using the products they build. You'll contribute to a growing design system, facilitate workshops, and help champion a culture of thoughtful, user-first design across the team. Candidates must live in the UK and be able to work for any UK employer without sponsorship.

About the Role

This is a role for someone who loves solving real problems, brings clarity to ambiguity, and cares deeply about the people using the products they build.

Responsibilities

  • Collaborate with product managers to undertake user research to discover unmet needs, fuel product insights, and drive innovation
  • Design and deliver end-to-end product experiences
  • Validate design decisions through both qualitative and quantitative research methods
  • Collaborate with PMs, engineers, and wider teams to solve complex problems
  • Craft simple, accessible, and visually polished experiences that put the user first
  • Champion and contribute to our design system to ensure consistency and scalability
  • Work closely with engineers to bring designs to life — balancing polish with pragmatism
  • Facilitate workshops and design thinking sessions to unlock ideas and align teams

Qualifications

  • 3-5 years of experience as a product designer
  • Experience designing for B2B SaaS software
  • Design portfolio showcasing previous work & process taken to solve problems
  • Experience designing experiences for web products & solutions
  • Hands-on experience with tooling such as Figma to create designs and build working prototypes
  • Demonstrable experience working across the full product design lifecycle
  • Strong communication skills - Experience presenting work, rationale for thinking and ability to accept feedback
  • Experienced and comfortable collaborating directly with customers and end users to understand needs, design solutions, and test and refine them based on feedback.
  • Experience defining and contributing to the design system
  • Experience collaborating with fellow designers, product managers, researchers and engineers
  • Experience working in a scale-up environment
  • Comfortable with ambiguity and working from/with incomplete information

Required Skills

  • eCommerce experience
  • Experience designing experiences for mobile
  • Experience with tools such as Maze, UserZoom, and UserTesting to gather broad user insights and test solutions at scale

Preferred Skills

  • Only CVs with a link to a portfolio will be considered

Pay range and compensation package

Remote & flexible working – with hybrid options in London or Chichester

Fantastic team culture based on trust and belonging.

Laptop & home office budget – £500 to set up your ideal workspace.

Private Medical Insurance with Aviva, including Dental & Optical.

Group Life Insurance & Yulife Wellbeing & Rewards.

Mental well-being support – Access therapy, mental health sessions, and yoga through a free premium subscription to Headspace.

EAP confidential benefit – 24/7 access to compassionate guidance & expert advice

25 days holiday + bank holidays

Training, support, and personal development

Equal Opportunity Statement

We are committed to diversity and inclusivity.