Job Overview:
Key Account Manager (KAM) is responsible for managing, developing, and retaining key accounts to drive revenue growth while building long-term partnerships with major B2B clients. The role focuses on positioning telecommunications and advanced ICT/IoT solutions tailored to customer needs.
This position requires a strong understanding of industry dynamics, customer requirements, and enterprise solutions, along with excellent relationship management capabilities and a strategic approach to account development.
Job Location: Outside of Dhaka
Closing Date: 23-Jun-26
Responsibilities
- Client Relationship Management: Build and maintain strong relationships with key clients, acting as the primary contact to understand needs and deliver tailored solutions.
- Sales & Revenue Growth: Develop and execute account-specific strategies to achieve revenue targets and drive business growth through consultative selling.
- Customer Engagement: Ensure high-quality service, regular client interactions, and promote digital tools to enhance customer experience.
- ICT/IoT Penetration: Collaborate with internal teams to drive adoption of ICT, IoT, and new business solutions across the portfolio.
- Strategic Retention: Strengthen relationships with key decision-makers and ensure GP’s presence in top-of-mind positioning.
- Campaigns & Collaboration: Lead account-specific campaigns, joint promotions, and engagement activities to boost loyalty and brand visibility.
Education
Education:
Bachelor’s degree from a reputed university.
Skills:
- Resilience & Drive: Ability to manage stress effectively and a strong mindset to go the extra mile
- Communication Excellence: Strong communication and presentation skills to engage diverse stakeholders
- Self-Motivation & Results Orientation: Passionate about achieving goals with a winning attitude
- Negotiation Skills: Proven ability to influence and negotiate effectively in complex scenarios
- B2B Market Insight: Deep understanding of the B2B landscape and customer dynamics
- Analytical Thinking: Strong problem-solving skills with a data-driven approach
- Learning Agility: Eagerness to learn new skills and explore uncharted territories
Experience
- Freshers are also encouraged to apply
- Demonstrated success in consultative selling and relationship management
- Solution-oriented mindset with a strong understanding of diverse enterprise ICT initiatives
- Well-established and diversified business network within Bangladesh’s corporate ecosystem