Product Designer

Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.

Our success is powered by extraordinary people who bring our core values—Be an Owner, Growth Mindset, Run as One, Transparency —to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.

With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!

How you will make an impact:

We are looking for a Product Designer to join our Experimentation & Attribution team. You will help our customers by designing features that allow them to easily understand performance and optimize messages for the millions of recipients they communicate with on a daily basis. Your job is to work with a multidisciplinary team of product designers, product managers, engineers, and UX researchers to make our customers' jobs easier, helping them to connect with their audience in a more meaningful and impactful way.

In this role, you'll work on our Experimentation and Attribution team, helping shape the tools marketers use to optimize their messaging and strategy — from campaign and journey experiments to AI agents powering automated orchestration.

You'll get to:

• Collaborate closely with your product and engineering partners to understand problems and deliver solutions across the full project lifecycle
• Identify opportunities and facilitate UX research and discovery, considering scope and constraints
• Prototype design decisions in varying degrees of fidelity to solve complex problems and test solutions with customers
• Partner with engineering through implementation to test, iterate, and ensure the full design vision is realized
• Provide feedback and critique to the rest of the design team, upholding and elevating our standards of quality

We are looking for people who have:

• 3+ years experience working in a product design role; across the product development lifecycle for software applications
• Experience leading design projects from concept through launch, balancing user needs, business goals, and technical constraints
• Strong visual design sensibilities, with a passion for creating consumer grade enterprise products
• An interest in the opportunities and challenges of designing for a complex product—from broad strategy and systems thinking, to a smaller scale, component-specific UI design
• Empathy for the variety of our customers, engineers, and internal stakeholders that we work with on a day-to-day basis
• Passion for learning and always improving yourself and the team around you

Bonus Points:

• Experience in a fast-paced environment
• Experience designing for experimentation, analytics, or optimization workflows
• Familiarity with marketing automation software, including email, push, or SMS
• Experience working with a B2B SaaS company, designing and building tools that help people be better at their jobs
• Hands-on use of AI and code to prototype and refine user experiences

What we offer

• Competitive salaries & meaningful equity
• Private Medical Insurance
• Life/Risk Assurance
• Meal Allowance: 8.55€ per day
• Community Days (days for us to give back to the community)
• Paid Annual Leave (22 days)
• Global Lifestyle Reimbursement Account
• Paid Sabbatical
• Complete laptop workstation

Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.