Service Aftersales Specialist

Nordex Group Türkiye

Greater Istanbul

Description

Leading international manufacturer of wind turbines worldwide, present in several countries across the world seeks a qualified Service Aftersales Specialist within the development of its activities in Istanbul to work with our Service Department and fill the following position in daily operations:

Job Description

  • Define and analyze aftersales opportunities in the region, collaborating with different functions to provide required services and negotiate pricing.
  • Ensure seamless SAP integration of aftersales activities, tracking quotations versus actuals for accurate reporting.
  • Prepare detailed service sales calculations for service contract renewals to support ongoing customer relationships.
  • Collaborate with cross-functional teams to deliver required services and negotiate pricing effectively.
  • Monitor and track quotations versus actuals to ensure accuracy and profitability.
  • Maintain accurate records of aftersales activities and service contract renewals.

Qualifications:

  • Proven experience min. of 2 years in aftersales, service sales, or related field.
  • Strong analytical and problem-solving skills.
  • Proficiency in SAP and CRM software.
  • Excellent communication and negotiation abilities.
  • Detail-oriented with a focus on accuracy and efficiency.
  • Proficiency in Microsoft Office Programs
  • Educational background in engineering is a plus