Location Name: Pune Corporate Office - Mantri
Job Purpose
As an analyst at Rewards IT, you will be working closely with Product & Business Team to gain an in-depth understanding of critical business requirements and developing innovative solutions to onboard multiple business verticals, in partnership with solution architects.
Duties And Responsibilities
- As an analyst at Rewards IT, you will be working closely with Product & Business Team to gain an in-depth understanding of critical business requirements.
- Collaborate with Cross-functional tech. teams to callout integration dependencies and negotiate development plan
- Author and update internal and external documentation, and formally initiate and deliver requirements and documentation
- Review the User Stories created by the Product managers in Azure board and make sure the acceptance scenarios are clearly defined and communicated for development
- Convert acceptance scenarios to functional and non-functional test cases
- Engage in user acceptance testing and prioritize and expedite P1 bugs
- Educate & enable campaign team to effectively run campaigns by using existing functionalities and rules
- Conduct daily systems KPI reporting to maximize effectiveness and troubleshoot problems
- Monitoring health and uptime of system, manage scaleup and down as per requirement, constantly monitoring ongoing campaigns from system, system APIs and infrastructure
- Coordinating for data infrastructure, MIS, Analytics and KPI Reporting needs
- Managing user stories on Azure Board
- Proper documentation of all solution & deliverables
- Adhering to all BFL compliance requirements
Key Decisions / Dimensions
- Preparing data structure
- Recon of various data set
Major Challenges
- Keeping up to date with the latest technology
- High volume transaction management and application support
- Handling Production issues and responsible to communicate to business teams
- Conduct systematic Root Cause Analysis
- Maintaining the system uptime to 100%
Required Qualifications And Experience
BE / B.Tech / M.Tech / PG in technology from a reputed institute with 1-2 years of experience in tech solutions design development, implementation, Delivery management, TechOps and support management
Experience of 1-2 years (E3)
- Mandatory Skills (tasks may differ basis the below mentioned skill sets)
Must Have
- 1+ years of proven experience in the capacity of Business or Product analyst, ideally from Payments or other customer facing high volume transacting ecosystem
- Very strong hands-on technical skills around full stack tech, architecture, middleware and hosting Infrastructure
- Very strong vendor partner management skills
- Possess excellent communication skills and effectively interacts at all levels
- Strong bias for action & driving results in a high-speed, high-performance environment
- Ability to work on projects with rapidly evolving dynamics, and flexibility to readily adapt to changing business needs with a focus on generating results