Director, Talent Services Division

Summary

The incumbent serves as Director, Talent Services Division, reporting to the Chief Human Capital Officer (CHCO). Responsibilities include providing executive leadership and oversight for three critical Human Capital (HC) enterprise functions: Talent Acquisition, Talent Management, and Talent Development.

Duties

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The Director, Talent Services Division:

• Provides executive leadership, strategic direction, budget oversight, and technical authority for NASA's enterprise Talent Acquisition, Talent Management, and Talent Development programs, including associated operations performed at the NASA Shared Services Center (NSSC). Also serves as a strategic advisor to Agency leadership on these Human Capital (HC) enterprise functions (talent acquisition, talent management, and leadership development) as well as learning strategies aligned with NASA mission priorities.
• Directs the development, implementation, and administration of highly complex enterprise Agency-wide human capital programs and ensures service delivery models are effective, efficient, customer-focused, and compliant with applicable laws, regulations, and policies.
• Partners with Agency leadership to assess workforce needs and develop integrated enterprise talent solutions that support evolving mission requirements and long-term workforce strategies. Oversees enterprise talent acquisition programs and initiatives related to hiring strategy, candidate assessment, time-to-hire improvements, customer satisfaction, merit hiring principles, and compliance with Administration and Agency priorities.
• Directs the design, implementation, and continuous improvement of Agency-wide talent development programs to enhance training programs, workforce capability, employee performance, and leadership readiness. Directs enterprise talent management programs, including employee relations, performance management, compensation, leave administration, telework, recognition and awards, and initiatives to sustain critical workforce capabilities and talent pipelines.
• Uses workforce analytics and data-driven decision-making to evaluate program effectiveness, demonstrate organizational value, and inform strategic investments, resource allocation, and continuous improvement efforts. Leads and develops a high-performing workforce by supervising, coaching, mentoring, and fostering a culture of collaboration, innovation, accountability, and knowledge sharing across organizational and geographic boundaries.
• Oversees the integration, standardization, execution, and continuous improvement of HR service delivery across NASA to improve operational efficiency, reduce duplication, and ensure responsiveness to evolving mission and workforce needs.

Requirements

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Conditions of employment

• The individual selected will be required to file an 'Executive Branch Personnel Financial Disclosure Report' (OGE-278e) within 30 days of appointment and annually from then on.
• Initial Senior Executive Service (SES) Career appointee is subject to a one-year probationary period.
• Successful completion of a background investigation commensurate with the risk and sensitivity level of the position.
• Successful completion of pre-employment and random drug testing may be required.
• Must be able to obtain and maintain a security clearance as required by the position.
• Must be a U.S. Citizen or National.
• Must meet qualifications requirements by the closing date of this announcement.
• Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.

Qualifications

As a basic requirement for entry into the Senior Executive Service (SES) under a career appointment, you must clearly articulate and describe within your 2-page resume that you possess the Executive Core Qualifications (ECQs) and Mandatory Technical Qualifications MTQ(s) related to this position. If your 2-page resume does not reflect demonstrated evidence of the ECQs and MTQ(s), you may be disqualified. Any additional pages over the 2-page limit will not be reviewed.

Your resume should include evidence of progressively responsible supervisory, managerial, or professional experience which involved management of a program or organization of significant scope and complexity, normally obtained over several years by serving in positions at the GS-15 level or equivalent.

If you are (1) currently serving under a career SES appointment, (2) eligible for reinstatement into the SES (this means you were previously employed as a Career SES employee and you successfully completed a one-year probationary period), OR (3) have successfully completed a SES Candidate Development Program (CDP) and certified by OPM, you do not need to address the ECQs in your resume. However, your resume must clearly state that you are a current career SES, eligible for SES reinstatement, or SES CDP certified and year of certification.

Please DO NOT submit separate documents addressing the ECQs or MTQ(s). Only your 2-page resume will be accepted and considered. Any additional documents submitted will not be accepted.

EXECUTIVE CORE QUALIFICATIONS (ECQs)

For more information on the ECQs, please visit OPM's ECQ webpage.

ECQ 1 - Commitment to the Rule of Law and the Principles of the American Founding: This core qualification requires a demonstrated knowledge of the American system of government, commitment to uphold the Constitution and the rule of law, and commitment to serve the American people. Competencies: Knowledge of the American System of Government, Commitment to the Rule of Law, and Civic-Mindedness

ECQ 2 - Driving Efficiency: This core qualification involves the demonstrated ability to strategically and efficiently manage resources, budget effectively, cut wasteful spending, and pursue efficiency through process and technological upgrades. Competencies: Fiscal Responsibility, Managing Resources, Leveraging Technology

ECQ 3 - Merit and Competence: This core qualification involves the demonstrated knowledge, ability and technical competence to effectively and reliably produce work that is of exceptional quality. Competencies: Technical Skill, Problem Solving, Agility and Resilience

ECQ 4 - Leading People: This core qualification involves the demonstrated ability to lead and inspire a group toward meeting the organization's vision, mission, and goals, and to drive a high-performance, high-accountability culture. This includes, when necessary, the ability to lead people through change and to hold individuals accountable. Competencies: Accountability, Developing Others, Executive Judgment

ECQ 5 - Achieving Results - This core qualification involves the demonstrated ability to achieve both individual and organizational results, and to align results to stated goals from superiors. Competencies: Operational Mindset, Innovation, Strategic Thinking

MANDATORY TECHNICAL QUALIFICATION (MTQ):

Your resume must include accomplishments that address the MTQ(s).

MTQ: Demonstrated experience leading and managing an agency-level human capital program (talent acquisition, talent management, talent development, leadership development). This includes providing strategic direction and long-term workforce strategies ensuring service delivery models are effective, efficient, customer-focused, and compliant. Competencies: Human Capital Management; Strategic Thinking

Your application package must be in your own words. Experience statements copied from a position description, vacancy announcement, or other reference material constitutes plagiarism and may result in disqualification and losing consideration for the job. NASA prohibits the use of artificial intelligence (AI) or AI-assisted tool in drafting application and assessment responses. Please visit https://www.nasa.gov/careers/how-to-apply/#Artificial-Intelligence to review NASA's guidance on the use of AI tools during the application process.

Education

No Educational Requirement.

Additional information

Veterans' preference is not applicable to the SES.

ATTENTION/ADVANCED NOTICE OF NEW REQUIREMENTS: Starting in July 2026, in addition to your resume, supporting documents will be required as part of the application process. Please read the entire announcement and all the instructions before you begin an application. We will require educational transcripts, SF-50 personnel action, and proof of licenses/certifications, as applicable. Failure to provide the required documents will disqualify you from further consideration. We highly encourage you to have the supporting documents readily available to upload at the time of your application.

NASA may discuss and consider candidate duty station location after selection, which means that the duties can be performed at any NASA location. The selected candidate will need to relocate and report to an on-site NASA location or duty station, which may be different from where he/she currently resides.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.