Key Account Manager - Commercial Risk
Aon, Al Khobar, Saudi Arabia
Are you an expert at client relationship management? Experience in Commercial insurance? We're hiring!!
The on-site, Al Khobar based Key Account Manager is responsible for managing and growing relationships with key clients, ensuring their needs are met and providing exceptional service. This role involves strategic planning, client relationship management, and coordination with internal teams to deliver tailored insurance solutions in the Kingdom and as a part of our global team.
Aon is in the business of better decisions
At Aon, we shape decisions for the better, to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
- Client Relationship Management: Develop and maintain strong relationships with key clients, understanding their business operations and risk profiles to recommend suitable insurance products and solutions.
- Sales and Business Development: Identify opportunities for cross-selling and upselling additional insurance products and services. Actively seek new business opportunities to expand the client base.
- Account Management: Handle the renewal process, including reviewing existing coverage and suggesting updates. Ensure compliance with legal and regulatory requirements.
- Coordination with Internal Teams: Work closely with underwriting, claims, and other departments to ensure client needs are met and provide continuous support.
- Market Analysis: Provide reports, presentations, and recommendations on market trends, customer trends, and competitors' actions.
- Problem Resolution: Assist clients in navigating the claims process and resolve any issues that arise.
- Performance Metrics: Monitor and report on key performance indicators to evaluate the effectiveness of account management strategies.
Skills and experience that will lead to success
Qualifications
- Bachelor’s degree or higher (Insurance, Risk Management, Risk Engineering or Actuary preferred
- ACII, CII UK certifications, as well as the CPCU, CIC and CLU preferred
Knowledge
- Proficiency in Microsoft Office Suite and CRM tools
Skills and Attributes
- Fluent in English & Arabic - required
- Strategic thinking and planning skills
- Customer-focused mindset
- Leadership and motivational skills
- Attention to detail and problem-solving abilities
- Strong communication and negotiation skills
- Ability to analyze market trends and develop strategic plans.
Experience
- Proven experience in account management, preferably in the insurance industry
How we support our colleagues
In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.