It's more than a job
As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises.At Kuehne+Nagel, our contribution counts in more ways than we imagine.
The primary purpose of the National Road Logistics Key Account Manager role is to drive strategic partnerships with national key customers, ensuring alignment with the company’s Road Logistics objectives. The role focuses on enhancing customer satisfaction through tailored logistics solutions and proactive account management. It also involves active sales engagement, including building and developing a own customer portfolio and identifying new business opportunities. It aims to maximize market potential by identifying growth opportunities and implementing industry-specific strategies.
The position is based in Başakşehir, Istanbul, and is responsible for maintaining strong stakeholder relationships to support sustainable logistics practices. The role contributes to the digital transformation of logistics processes by leveraging modern technologies for efficiency and innovation.
How you create impact
- Operate in a dynamic environment requiring frequent national travel to engage with clients and stakeholders, ensuring strong relationship management and service delivery.
- Utilize advanced digital tools and platforms to analyze logistics data, drive process improvements, and support decision-making in a fast-paced industry interactions
- Engage with national clients, internal logistics teams, and external partners to foster collaboration and drive strategic initiatives in road logistics tasks
- Develop and implement strategic account plans to optimize logistics solutions for national key clients, ensuring alignment with business objectives and customer needs.
- Collaborate with internal teams to enhance service offerings, utilizing data-driven insights to improve operational efficiency and customer satisfaction.
- Monitor market trends and competitor activities to identify opportunities for business growth and differentiation in the road logistics sector qualifications
- Possess a university degree in Transport, Logistics, or a related field, with a strong understanding of road logistics operations and market dynamics.
- Demonstrate expertise in sales and customer service management within the logistics industry, with a focus on strategic account management.
- Exhibit proficiency in data analysis and performance metrics, with the ability to leverage insights for business development and operational excellence.
What we would like you to bring
- Minimum 5 years of field sales experience, preferably within the logistics or transportation industry
- Proven track record in customer acquisition and portfolio development
- Strong knowledge of road logistics operations and market dynamics
- Experience in key account management and building long-term client relationships
- Ability to identify and develop new business opportunities through proactive sales activities
- Proficiency in data analysis and performance tracking to support decision-making
- Excellent communication, negotiation, and stakeholder management skills
- Bachelor’s degree in Logistics, Transport, Business Administration, or a related field
- Full professional proficiency in Turkish and English
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What's in it for you
Take ownership of strategic key accounts and directly contribute to business growth in a dynamic, fast-paced environment. Build, develop, and manage your own customer portfolio while working with innovative logistics solutions and digital tools. Benefit from an attractive compensation package, performance-driven incentives, and continuous career development opportunities.
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference.