Job Description
Location: The Action Group, The Prentice Centre, 1 Granton Mains Avenue
Post: Depute Practice and Wellbeing Leader-Edinburgh West
Service: Support Services Line
Managed by: Practice and Wellbeing Leader
Salary Range: B1 – B3
- £29,039.48 - £30,361.30 per annum pro-rata (based on 39-hour work week)
- Sleepover rate: £107.60 per night Hours: 39hours per week
Contract: Permanent
Location: Edinburgh
Requirement: Please note: A valid UK driving license and access to your own vehicle are essential for this role, as travel between locations in the Falkirk area is required, Due to the geographical spread of the services and limited public transport access.
This role is not eligible for visa sponsorship. Applicants must have the right to work in the UK without requiring sponsorship
To learn more about our recruitment process please click the link 🔗 - Our Recruitment Process
To support our commitment to a fair and inclusive recruitment process, we invite all candidates to optionally complete the
🔗 - Equal Opportunities Form for Applicants
🔗- Equality Statement | The Action Group
The Action Group values diversity in our workforce and welcomes applications from all sections of the community. As a Disability Confident Leader organisation, we particularly encourage applications from people with disabilities, and offer a guaranteed interview for anyone who meets the essential criteria for the role. We also strongly encourage and welcome applications from people from minority ethnic backgrounds and other underrepresented groups. If you require any adjustments to take part in the recruitment process, please let us know, and we will do our best to support you.
This is a regulated role and requires PVG Disclosure Scotland membership for adults and children.
As part of our recruitment process, candidates who have lived outside the UK for more than 12 months in the last 10 years will be required to provide a Criminal Convictions Certificate (or equivalent) from the relevant country or countries. Please note that the cost of obtaining this certificate will be the responsibility of the candidate.
Since this is a registered service with the Care Inspectorate, all applicants must be at least 18 years old
If you need any support or adjustments during the application process, please don’t hesitate to reach out to us. We are committed to making this process as accessible as possible for everyone.
The Action Group Recruitment 📧 [email protected] 📞 0131 285 5207
Main Purpose
The main purpose of this post is to support the Practise and Wellbeing Leader in providing leadership to a team of Support Workers in Support Services.
The post holder will carry out line management responsibilities under the direction of the Practise and Wellbeing Leader. In consultation with the Practise and Wellbeing Leader, some elements of service leadership will be delegated to the post holder according to workload requirements and individual strengths.
The post holder will also retain a large element of direct support work to support service delivery, retain links with people who receive support, and provide on-the-job coaching and support for the staff they manage. They will act up for the Practice and Wellbeing Leader during periods of A/L to ensure their team is taken care of and to provide development opportunities for the Depute Practice and Wellbeing Leader.
The main duties for this post are detailed below using the following 3 headings.
- Team Leadership (30%)
- Working directly with people who receive support from the Action Group (70%)
The percentage figure after each heading is the approximate proportion of work time that we anticipate the post holder will spend working on each area.
About The Role
Leadership Responsibilities
- Determine specific team objectives (in conjunction with the Development Manager, The Action Group Strategic objectives, TAG Business Plan, etc)
- Lead by example to set a positive and empowering ethos within the team; try to ensure that high morale is maintained throughout the team, particularly concerning the continuous degree of change management required within the role
- Act as an efficient 2-way communication conduit between Senior Management and all Team members (e.g. incident reports and coordination of regular team meetings)
- Attend and participate in review meetings related to people who receive support as required,
- Take part in the on-call rota
- Work closely with the Practise and Wellbeing Leader to ensure that all team management functions are carried out effectively
- Act up for the Practise and Wellbeing Leader whenever they are absent
- Support the Practise and Wellbeing Leader with the recruitment process for team vacancies
- Facilitate the introduction of support workers to the team as required.
- With oversight from the Practise and Wellbeing Leader, take responsibility for staff performance management, including objective setting, appraisal /personal development planning, and managing all absence and capability issues.
- Delegate work according to individual team member strengths, reasonably, transparently and efficiently, to make the best use of individual team member's skills and abilities (e.g. allocating key workers)
- Provide proactive and ongoing coaching and mentoring for each direct report (e.g. on-the-job shadowing)
- Consistent provision of regular and adequate supervision and support (including honest and timely performance feedback)
Working directly with people who receive support (70% of the time)
- Practice the TAG Key Worker system, for example, organising support plans / case reviews as required for individuals on caseload with all relevant stakeholders, ensuring effective handovers between staff, and maintaining records/case files, etc
- Promote the physical and emotional wellbeing of people we support (e.g. supporting them to maintain acceptable and adequate levels of self-care, carrying out risk assessments)
- Actively develop meaningful and trusting relationships with people we support (e.g. assisting them to gain insight into their own behaviour, attitudes and reactions)
- Encourage the independence of the people we support in all daily living activities wherever possible, and provide support with this only when necessary (e.g., housework, food preparation, household admin, etc.)
- Promote the hobbies, interests and activities of the people we support, and encourage participation in all aspects of community life
- Directly assist with the personal care, as required
- Work with people we support to maximize their ability to communicate effectively and promote self-advocacy.
- Advocate on behalf of people we support (e.g. liaising with external organisations, such as benefits, housing repairs etc.)
- Liaise with relatives and carers of people we support within caseload (e.g. arranging support plans, dealing with complaints and frustrations, etc.) and help to ensure that relatives have a significant role in the person’s life wherever possible/appropriate
- Find out about the wide range of local services, amenities and organisations available to people we support.
- Work with both individuals and groups of people we support in all of the above, according to need
- Participate flexibly in the various shiT work patterns required by needs of the job (including regular working outwith weekday office hours)
- Undertake ‘sleeping in’ or ‘waking night’ duties with people who receive support from the team
- General Duties(these are applicable to all The Action Group staff)
- Read and work in accordance with TAG’s Mission, Aims & objectives, and current Business Plan
- Manage own work 4me effec4vely
- Keep on top of own paperwork and maintain efficient and organised filing systems, as appropriate to the specific job role
- Treat everyone with consideration and respect
- Ensure prompt, polite and clear communication (whether responding to a query from a member of staff or a complaint from someone we support)
- Keep up to date and comply with all applicable TAG policies and procedures (covering everything from personal Health & Safety to Care Commission Standards)
- Promote and respect individual rights and responsibilities at all time
- Retain the highest standards of confidentiality, as appropriate to the specific role
- Assist your manager and other work colleagues as appropriate and whenever possible
- Take charge of own CPD (Continuous Professional Development) and contribute to TAG maintaining the Investors In People standard
- Be responsible for your own work-life balance (e.g. taking Annual Leave at regular intervals, etc.)
Person Specification
Essential Criteria
Motivation and outlook
- A commitment to person-centred practice and involving people who receive support in all aspects of their lives and service.
- Professionalism – Being reliable, following procedures, presenting yourself appropriately, and believing in The Action Group values of choice and opportunity for all.
Skills And Experience
- At least one year’s experience working with people who have support needs
- Must be competent in using Microsoft Word, Outlook, MS Teams and Excel.
Competencies
- Self-development – Having the desire to learn new things and constantly improve your own working practice.
- Empowering People – Being able to support others in a practical way whilst respecting their needs, choices and dignity. It also includes providing appropriate motivation, encouragement and constructive feedback.
- Building & Maintaining Relationships – Demonstrating the ability to develop trusting relationships with others. It can only be done through active listening, effective communication and respect for other people.
- Leadership – Motivating, encouraging, coaching, supporting and managing the performance of staff members for whom you are responsible.
- Analysis & Decision-making – Assess situations and make sensible decisions using all the information available to you at the time, despite pressures.
- Planning & Organising – Being able to plan, communicate and coordinate complex activities in advance; display excellent time management and prioritisation skills; and alter plans when circumstances change.
- Working in Partnership – Working effectively as a team, plus negotiating and sharing information with internal and external stakeholders (e.g. carers, social workers, internal TAG departments) as required.
- Reports and recording – Demonstrating a high standard of administration and report-writing in a timely fashion using appropriate IT resources
Skills Needed
About The Company
Our History
The Action Group was set up in 1976 by a group of parents and carers of people who had learning disabilities and other support needs. They began by campaigning for better services for the people they cared about in the local area of Leith and Restalrig. This group, who all lived in the north east of Edinburgh, took the name Area 5 Action Group from the Social Work Department’s area in which they lived.
Providing and Improving Learning Disability Care for Over 45 Years
The Action Group was, and continues to be, a membership organisation with the twin aims of campaigning for, and providing, good community care services. In 1976, services and supports in the community were few and far between and large institutions and hospitals, like Gogarburn in Edinburgh, were the main service for children and adults.
Locally, The Area 5 Action Group ran a high profile political and media campaign to get learning disability and support needs on the agenda. It also explored ways to develop service-provision
By 1985, now called The North Edinburgh Action Group, membership had grown and service users came from all over Edinburgh, East Lothian, West Lothian and Midlothian.
By 1992, with development plans focussing across an even wider area, a further name change to The Action Group was made.
Over the years the Action Group has been at the forefront of campaigning for and providing high quality community services.
Company Culture
The Vision
That Families caring for a person and individuals who have support needs and/or Learning Disability encounter no barriers to their chosen lifestyle, are able to follow a path of choice and can enrich their opportunities.
The Mission
To Value, listen and involve people so that our every action is judged to be the best.
The Values
An ordinary life includes the 5 accomplishments which derives from the work of John O'Brien.
These values are at the heart of the organisation.
People Accessing Our Services Should Have
Community presence - Relationships
Competency - Respect - Choice
Required Criteria
- PVG scheme membership
- An SVQ 2 in Social Care or equivalent qualification, or the ability to complete SVQ 2 in Care within one year of taking post
- This post requires registration with the Scottish Social Services Council (SSSC). Applicants who are not registered with the SSSC when starting will have 6 months in which to register. Applicants already registered must inform the SSSC of their employment with the Action Group
- Right to Work in the UK
Desired Criteria
- Previous staff management experience
- Full driving licence and access to a car for work purpose
Closing DateMonday 15th June, 2026
Contract Typefulltime
SalaryFrom £29,039.48 Yearly to £30,361.30 Yearly