Facilities, Inside Account Executive

Staples Solutions

Lake Mary

Description

As an Inside Account Executive, Facility Solutions—Commercial, you are responsible for driving

consistent, profitable sales execution and opportunity velocity within a defined book of Mid-Market

Commercial customers. Your focus is on daily book coverage, customer engagement, new opportunity

creation, pipeline progression, and closed-won results across the Janitorial and Sanitation (Jan/San) and

Breakroom categories.

This role emphasizes high-activity selling, disciplined pipeline management, and effective use of digital

tools to retain customers, increase share of wallet, and deliver reliable performance in a Mid-Market

Commercial selling environment.

Duties & Responsibilities

• Drive Profitable Facility Solutions Sales Growth: Execute daily outbound and inbound

customer engagement to retain and grow profitable Jan/San and Breakroom sales—including

cleaning chemicals and supplies, janitorial paper and dispensers, hand soaps and sanitizers,

safety supplies, breakroom products, and total coffee programs—while increasing customer share

of wallet.

• Maintain Opportunity Velocity: Consistently identify, qualify, and advance new opportunities

while progressing active deals through the pipeline to closed-won outcomes.

• Execute Disciplined Book Coverage: Manage regular customer touchpoints and follow-up

across your assigned Mid-Market Commercial book of business to ensure consistent engagement

and pipeline momentum.

• Leverage Digital Tools & Data: Utilize CRM and sales enablement tools to manage pipeline,

prioritize opportunities, track deal progression, and ensure timely next steps based on customer

insights and data.

• Deliver Effective Customer Engagement: Build and maintain productive relationships with

customer buyers and influencers, apply effective discovery techniques, and recommend relevant

Facility Solutions products and programs.

• Pricing, Quoting & Closing Execution: Support pricing and quoting activities for assigned

opportunities and RFPs; present quotes, address objections, and close business within

established guidelines and approval frameworks.

• Collaborate to Support Customer Outcomes: Partner with internal sales, pricing, and support

teams to execute opportunities, resolve issues, and support customer needs.

• Ensure Program Compliance: Maintain adherence to customer programs, pricing structures,

and compliance requirements across assigned accounts and users

What You Bring to the Table

• Customer Focus & Obsession: Builds rapport quickly, listens actively, and stays focused on

customer needs by delivering timely, relevant solutions.

• Consultative Selling: Uses structured discovery questions to understand customer needs,

interpret buying signals, and recommend appropriate products and programs within a Mid-Market

Commercial selling environment.

• Digital Dexterity: Effectively uses CRM, enablement tools, and digital communication to manage

pipeline, prioritize opportunities, and support efficient, high-velocity customer engagement.

• Grit & Resilience: Maintains persistence through objections and challenges, adapts approach

based on feedback and results, and remains focused on achieving goals.

Created By: Tammy Meier April 17, 2026 Version: 9

• Problem-Solving Mindset: Identifies customer needs, evaluates options within established

guidelines, and recommends practical, value-focused solutions.

• Action-Oriented & Self-Development: Operates with urgency, follows through on commitments,

and continuously develops selling skills through feedback and learning.

• Collaboration & Inclusion: Works effectively with internal sales, pricing, and support teams to

execute opportunities and support positive customer outcomes.