About the role
You’ll provide information and direct support to people with Parkinson’s and their families on welfare benefits and employment issues through specific case work and advice.
You’ll support Parkinson’s UK Advisers with issues relating to welfare benefits and employment and you’ll take a lead role in ensuring knowledge and resources in this area are up to date and relevant.
What you’ll do:
- Provide accurate information on all aspects relating to welfare benefits and employment issues.
- Work as part of a specialist team, take a lead role in keeping abreast of developments in the field.
- Provide direct support to people affected with Parkinson’s and their families on welfare benefits and employment issues in line with service guidelines.
- Provide information, support and training on welfare benefits and employment issues relating to those with Parkinson’s to Parkinson’s UK colleagues.
- Ensure that the responses made to enquiries and referrals are delivered within agreed protocols and procedures and provide a professional service at all times. Including maintaining accurate and timely records in line with service procedures.