Description
We are seeking a motivated and eager-to-learn candidate to join our dynamic team. In this role, you will assist in managing the end-to-end performance of our omnichannel customer experience, focusing on clienteling initiatives and events, training support and cross-functional collaboration.
Key Responsibilities
- :
Clienteling event support including vendor sourcing, communications with partners and on-site event manageme
- ntMonitor and report on the performance of omnichannel initiatives, contributing to the creation of dashboards and presentations for key stakeholde
- rsAssist in the planning and coordination of training sessions, including scheduling, participant registration, and logistics manageme
- ntPrepare and maintain training materials, such as participant guides, presentations, and handou
- tsCollect and compile training feedback and evaluations, report on key metrics to training te
- amManage team calendars, schedule meetings, and coordinate team members' schedul
- esOrganize and maintain team documentation, files, and records in a well-structured mann
- erAssist with project management tasks, such as creating and updating project plans, tracking action items, and bookkeepi
- ngProvide administrative support for team regular activiti
es
Required Qualification
- s :Bachelor's degree in Marketing, Business, Communications, or a related fi
- eldFresh graduates will also be conside
- redGood communication and presentation skills, with the ability to translate data into understandable insig
- htsAdaptable and capable of working in a fast-paced, dynamic environm
- entExcellent organizational and time management skills, with the ability to prioritize and multit
- askProficient in using Microsoft Excel is a m
- ustAttention to detail and a commitment to delivering high-quality w
- orkAbility to work independently and as part of a t
- eamAbility to quickly learn new systems and technolog
ies