Azure | IT Manager | Cloud Operations | Security | Infrastructure | Remote US | $200k | GC / US Citizenship
Role: IT Manager
Location: Remote
Salary: $160,000 - $200,000
We’re looking for an experienced IT Manager to take ownership of our internal IT and cloud environment and drive its evolution as the organization grows.
This is a senior, high impact “player/coach” role, ideal for someone who enjoys balancing strategy with hands-on execution. You’ll define standards, make key technical decisions, and step in to solve complex issues when needed.
What You’ll Do
Cloud & Infrastructure
- Own and optimize our Azure environment for security, governance, and cost efficiency
- Establish standards for subscriptions, RBAC, tagging, and resource management
- Improve reliability, observability, and disaster recovery readiness
Identity & Access Management
- Manage end-to-end identity lifecycle (joiners, movers, leavers)
- Maintain secure, auditable access controls and privileged access practices
- Lead access reviews and ensure audit traceability
Security Operations
- Define incident escalation paths and response processes
- Implement practical security baselines (MFA, conditional access, patching, monitoring)
- Proactively identify and remediate gaps
Applications & Platforms
- Maintain a system of record for all business applications and services
- Partner with engineering and business teams on platform decisions
- Understand dependencies across SaaS and cloud ecosystems
IT Operations & Helpdesk
- Improve escalation models and operational workflows
- Strengthen onboarding/offboarding experiences
- Step into complex or high-impact issues when needed
Audit & Compliance
- Own IT audit readiness (e.g., SOX, SOC 2)
- Ensure controls are documented, executed, and evidenced
- Partner with finance and compliance stakeholders
What Success Looks Like
- Clear visibility into systems, ownership, and access models
- Well-governed, cost-aware cloud infrastructure
- Repeatable, audit-ready identity and access processes
- Secure and efficient onboarding/offboarding
- Continuous improvements in support and security posture
What You Bring
Required:
- Experience leading IT operations in a mid-sized organization
- Strong Azure expertise (identity, governance, RBAC, cost management)
- Hands-on experience in IAM, endpoint management, and security operations
- Proven ability to support audit and compliance requirements
- Strong troubleshooting and stakeholder communication skills
- High ownership mindset
Preferred:
- Experience in regulated industries (e.g., insurance, finance, healthcare)
- Familiarity with SOX ITGCs, SOC 2, or similar frameworks
- Exposure to SaaS ecosystems and observability tooling
- Ability to balance strategic thinking with hands-on delivery