Type: Paid internship or part-time or full-time contract role.
Agreement: B2B/freelancing contract
Location: Remote.
For junior professionals with first experiences in product development who want to continue their work with our company after completing the internship.
Work permit support? No
About Us
AirAdvisor is a fast-growing TravelTech and LegalTech startup on a mission to ensure air travelers receive the compensation they are entitled to for flight disruptions, including delays, cancellations, missed connections, and other airline-related issues like overbooking, lost, or delayed luggage. We operate across the EU, the UK, the US, and beyond, with a clear mission to protect air passenger rights worldwide.
- Our Impact: 630,000+ claims processed for clients from 221 countries • 4.6-star rating based on 30,000+ reviews • Operating in 21 languages.
- Current Business Model: B2C, commission-based. Soon launching: Annual subscription coverage product - insurance for flights and baggage disruptions caused by airlines' negligence. Exploring: new revenue streams and geographical markets.
- Our Mission: Ensure air travelers receive the compensation they are entitled to for flight and baggage disruptions globally.
- Why this matters: Airlines exploit passenger confusion about their rights. We are fixing that, one claim at a time.
- Global Scale: International team spread across 18 countries. Fast-growing, ambitious, impact-driven.
The Opportunity
We are looking for a sharp, proactive, data-driven thinker from a top European university to join our Product team as a paid intern or early-career specialist. You will support our Product Managers in bridging between user insights, product strategy, and execution, supporting our growth mission while gaining hands-on experience in B2C product development, CRO, and retention.
What You Will Do
Top priority: Develop Workflows using AI agent(s) to automate product management.
1. User Research & Insights
- Analyze user behavior data: Where do customers drop off? What objections stop them?
- Analyze competitive landscape: What are other claim services doing? What's our differentiation?
- Synthesize findings into actionable insights for the product team
- Identify friction points in claim form, onboarding, and status tracking
- Create weekly/monthly product dashboards tracking performance against targets
- Communicate insights to cross-functional teams (Growth, Ops, Engineering)
2. Product Development Support
- Assist with feature prioritization: Help evaluate impact vs. effort for roadmap items
- Write user stories and requirements, translating business needs into actionable tasks
- Collaborate with designers on prototypes (Figma)
3. Communication & Documentation
- Proactively identify problems and propose solutions to the product team
- Document test results, findings, and recommendations clearly for stakeholders
- Suggest fresh product angles and improvements based on user feedback and market trends
- Support pitch preparation with data-driven insights and customer stories
What You Bring
- Essential (Must-Have)Previous Product/Growth Experience: Internship in product, growth, marketing, or CRO. 1-2 years.
- Top European University: Currently enrolled (final year) or recent graduate from a top 20 university in Europe
- Proven Analytical Mindset: Comfortable with data, metrics, and statistical thinking
- Product Curiosity: You ask "why?" constantly. You care about user experience.
- Communication Skills: Ability to articulate complex ideas clearly in writing and verbally in English
- Self-Driven & Independent: Comfortable working remotely, managing your own tasks, suggesting improvements proactively
- Speed & Results-Oriented: You deliver fast, iterate quickly, and do not get bogged down in perfectionism
- Attention to Detail: You notice small inconsistencies and understand that details compound
- (Ideally) Previous experience in OTAs (Online Travel Agencies), TravelTech, FinTech, LegalTech, or SaaS environments.
Why You Will Love This Role
1. Learning & Growth
- Real product experience
- Mentorship: Direct support from our Product Managers and cross-functional leaders
2. Impact
- Social mission: You are helping travelers get compensation they are owed from airlines. Real impact
- Global scale: Your work affects users in over 220 countries
- Growth trajectory: AirAdvisor is scaling fast. You will ride this wave
3. Culture
- Remote-first, flexible hours: Work from anywhere in Europe
- Fast-moving, ambitious team: Smart colleagues who care about execution and impact
- Transparent & honest: We share wins and failures openly; no corporate BS
- International: Team spread across 18 countries; you will learn from global perspectives
4. Practical Benefits
- Paid role: Hourly rate
- Unique opportunity to learn "on the job": You will be responsible for tasks that our product managers conduct themselves
- Potential for growth: Many of our best hires started as interns
Our Recruitment Process:
1. Application Screening: submit a resume with examples of your work and your biggest professional, educational, or personal accomplishments
2. HR Interview (30 min)
- Get to know you: background, motivations, why AirAdvisor?
- Discuss role expectations, your experience, and motivation
-> Tip: Research AirAdvisor and the passenger rights space beforehand
3. Product Interview (60 min)
Our Head of Product Growth will dive deeper: product thinking, analytical skills, past projects
- Expect a real scenario: "Here's a problem. How would you approach it?"
- Come prepared with questions about product strategy, team dynamics, and growth goals
4. Conversation with our CEO (30 min)
- Your chance to ask big-picture questions
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What we are looking for in one sentence: A sharp, curious, data-driven thinker from a top European university who thrives on ownership, moves fast, and cares about user experience.
Red flags we do not want:
- "Just looking to add experience to my resume."
- "Tell me what to do": you should be proactive
- "I don't care about passenger rights."
- Perfectionism over iteration
Green lights we love:
- "I have ideas for how to improve X."
- "I ran an experiment and learned Y."
- "I'm passionate about [travel/consumer rights/B2C]."
- "I want to move fast and learn."
Logistics:
- Duration: Flexible start date; 6 months minimum commitment
- Hours: Part-time for a final year student, part-time OR full-time for a graduate.
- Remote: 100% remote, flexible hours
- Equipment: You will need your own laptop; we will provide access to tools (Figma, analytics platforms, testing tools)
- Time and activity-tracking application: We use an app that helps us record work time, evaluate activity levels, and assess work quality.