Delivery Account Operations Associate Professional

About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

Purpose of role:

Validation Specialist Linguistic plays an integral role in the entire Capture and Content cycle as the invoices to be delivered to the customer are thoroughly Validated by them. Data Validation Specialist must make sure that the information being released to the customer post Manual Validation is accurate & have to immediately raise an alarm in case there is any abnormality being observed in Data Validation Cycle. Data Validation Specialist constantly explore the opportunities of improvements.

Scope of role:

Validation Specialist Linguistic role is to ensure that the information is accurately captured in the system generated forms from customer provided documents like Invoices, Claims, Utility documents etc. Demonstrate & deliver high standard of Service & Data Accuracy to our Scan & Capture Customers. The role has significant Data Accuracy responsibilities & a pivotal role to ensure continuous improvement in the Capture & Content process.

Areas of expertise and focus:

• The candidate should have good understanding of basic invoicing and related AP processes.
• Should be able to handle high pressures and act in a composed manner.
• Good knowledge of Process Documentation & Procedures
• Basic Computers knowledge including Excel & internet.
• Understand customer requirements & meet the deadlines as per the SLA.
• Must have good Communication skills, a Logical thinker & a Team player.

Background, skills, and qualifications:

• University Graduate or Diploma Holders (Non-Technical), Preferably B. Com.
• Language Expertise: Based on Language required for example Chinese (Proficient – Read, Write & Speak)
• Relevant language skills - Should be able to converse and comprehend in English.
• Candidate should be able to work within tight timelines & maintain quality standards.
• Should have a minimum experience of 2+ years in total.
• Candidate may ask to work on English language documents apart from expertise language.
• For Internal Candidates – DVT is not eligible to apply.

Location of this role:

• Typically, the role will be home based with travel or relocation as required per business need and company policy.
• Selected candidates will be required to support international clients. Hence required to work on Indian Public Holidays and follow international clients list of holidays