General Manager

Hakkasan Group

Muscat

Description

We are looking for an exceptional General Manager to lead Hakkasan Muscat, part of Hakkasan Group, home to the internationally acclaimed Hakkasan, Yauatcha, and Ling Ling brands.

The Role

This is an opportunity for a commercially driven and people focused hospitality leader to take ownership of a globally recognised luxury dining destination. You will lead all aspects of the operation, driving exceptional guest experience, strong financial performance, and a high performing team culture in line with the Hakkasan Group standards.

This role is suited to a dynamic leader who thrives within fast-paced, high volume luxury hospitality environments and has a passion for delivering elevated dining experiences.

Key Responsibilities

  • Lead and oversee the full restaurant operation with accountability for guest experience, financial performance, team culture, and operational excellence
  • Champion exceptional hospitality standards, ensuring every guest interaction feels personalised, seamless, and memorable
  • Inspire, coach, and develop a high-performing management and restaurant team through strong leadership and continuous development
  • Drive commercial performance through strategic planning, labour management, cost control, and revenue optimisation
  • Maintain exceptional standards across service, atmosphere, cleanliness, maintenance, and operational execution
  • Partner with corporate teams on marketing initiatives, brand activations, events, and business development opportunities
  • Ensure full compliance across health & safety, licensing, labour regulations, and company policies

What We're Looking For

  • Proven experience in a General Manager position within a fast-paced luxury hospitality environment
  • Previous experience within the Middle East hospitality market preferred
  • Strong operational and commercial acumen with experience managing high-volume restaurants and complex service operations
  • Proven ability to lead, motivate, and develop large teams
  • Exceptional attention to detail and a passion for delivering elevated guest experiences
  • Confident communicator with strong relationship building skills
  • Naturally hands-on, solutions focused, and highly organised
  • Experience with luxury lifestyle, fine dining, or internationally recognised hospitality brands is highly desirable

We offer a competitive package and the opportunity to grow within a globally recognised luxury hospitality brand.