Onesource Tax Admin

Job Summary OneSource Tax Admin (Remote)

• IT Application Support:
• Provide day-to-day technical support for the Thomson Reuters OneSource Tax Determination SaaS application.
• Triage incidents, escalate issues, and coordinate resolutions.
• Manage system availability, performance monitoring, and user access administration.
• Ensure security and compliance in user provisioning/deprovisioning and SSO/authentication configurations.
• Integrations & Technical Interfaces:
• Support and monitor integrations between OneSource and enterprise systems (ERP, data feeds, reporting tools).
• Troubleshoot integration failures and coordinate with vendors/internal teams for resolution.
• Collaborate on integration upgrades, changes, or new implementations.
• Vendor & Release Management:
• Serve as the primary IT liaison with Thomson Reuters for support cases and escalations.
• Review vendor release documentation, assess risks and impacts, and coordinate IT actions.
• Support technical and regression testing for new releases/patches.
• Change Management & Compliance:
• Ensure all system changes follow established change management and documentation processes.
• Support risk assessments and mitigation for system changes/releases.
• Maintain system documentation (architecture, integrations, configuration, procedures).
• Collaborate with compliance teams to adhere to SOX and regulatory requirements.
• Cross-Functional Collaboration:
• Partner with Tax, Finance, and Compliance teams to support and maintain platform technology.
• Participate in cross-functional projects as the IT subject matter expert.
• Provide technical support during audits and internal reviews.
• Qualifications:
• Bachelor s degree in Computer Science, IT, or related field.
• 2 5 years supporting OneSource Tax Determination in an enterprise environment.
• Strong understanding of SDLC, system testing, and change control.
• Excellent troubleshooting, analytical, and communication skills.
• Ability to multitask, work independently, and adapt to new systems.
• Knowledge of compliance frameworks (SOX, FDA, etc.) is a plus.
• General Profile:
• Team player with a positive attitude and strong analytical skills.
• Effective communicator with both technical and non-technical stakeholders.
• Open-minded, flexible, and solutions-oriented.