Senior Business Analyst

Vacancy Name: Senior Business Analyst

Country: United Kingdom

Office Location: Birmingham

About Us

Flexible/Agile Working: This hybrid role is based on a 60% onsite, 40% remote working model.

Join RICS, a globally respected organisation that sets the highest ethical standards across land, real estate, construction, and infrastructure, supporting 140,000 professionals worldwide.

At RICS, we are at the forefront of shaping the built and natural environment. As a prominent professional body, we empower our members with globally recognised qualifications, influential networks, and access to high quality resources.

Role Purpose and Key Responsibilities

As a Senior Business Analyst, you will help shape, define and deliver change initiatives across the organisation. Reporting into the Change Delivery function, you will lead business analysis activities, advise colleagues on best practice, and ensure change initiatives are clearly understood, well‑scoped and aligned with organisational priorities.

You will work on agile and waterfall projects, provide clarity on business needs, and support decision‑making through evidence‑based analysis.

Key Responsibilities:

• Lead the analysis approach for assigned change initiatives, ensuring clear problem definition, scoped outcomes and well‑documented requirements.
• Mentor and coach Business Analysts to develop capability and embed best practice across the BA community.
• Create high‑quality analysis artefacts including process models, user stories, acceptance criteria and impact assessments.
• Facilitate workshops, stakeholder meetings and discovery sessions to validate requirements and build shared understanding.
• Work closely with Product, Project and Architecture colleagues to identify risks, resolve issues and align solutions to business needs.
• Maintain requirements traceability from discovery through to delivery, ensuring final outputs meet expected outcomes.

About You

You are a strong communicator, critical thinker and collaborator with a passion for structured problem‑solving. You are confident in navigating ambiguity, working with diverse stakeholders and supporting both agile and traditional delivery approaches. You enjoy mentoring others and helping uplift business analysis capability across a team.

Skills & Experience :

• Skilled in business analysis techniques including process modelling, requirements elicitation, user journeys, and functional/non‑functional requirements.
• Confident analysing complex problems, assessing impacts and translating business needs into actionable requirements.
• Strong stakeholder management skills with the ability to influence, negotiate and resolve conflict when needed.
• Strong communication and facilitation skills, able to run workshops and engage effectively at all levels.
• Comfortable working with digital products, transformation initiatives, and third‑party vendors.
• Able to work in ambiguity, prioritise effectively and deliver high‑quality outputs to tight timelines.

Rewards and Benefits

We offer a competitive benefits package designed to support your wellbeing, work-life balance, and financial security. This includes:

• 25 days annual leave plus public holidays
• Private medical insurance and wellbeing support
• Pension scheme, life assurance, and income protection
• Enhanced family leave and volunteering opportunities

Equal Opportunity Employer:

RICS is an equal opportunity employer committed to diversity and inclusion. We welcome candidates from diverse backgrounds, as we believe that our differences drive our performance. Please let us know if we can support you with any adjustments to our recruitment process.

Candidates must have the correct right to work in the country where the role is based.

How to Apply:

To apply, please complete our short online application form. You will be asked to upload your CV and provide a statement explaining why this specific role at the Royal Institution of Chartered Surveyors is an ideal opportunity for you, and how your skills and experience meet the requirements of the role.

Please note that while we aim to keep adverts open for a reasonable period, we do reserve the right to close them early should we receive a high volume of suitable applications.