Role:
- Provide technical support onsite to our clients at their location
- Diagnose, troubleshoot, and resolve hardware and software issues for desktops, laptops, and other peripherals
- Install, configure, and maintain hardware and software systems
- Participate in project rollouts and deployments
- Maintain accurate records of repairs, inventory, and equipment
- Communicate effectively with clients, team members, and management
Requirements:
- 2+ years of IT experience (or equivalent)
- Technical certifications such as A+ or Network+ are preferred
- Familiarity with Windows OS, Mac OS, and various software applications
- Knowledge of TCP/IP and networking protocols
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
- Flexibility to work outside of normal business hours, as needed
- This role is a Salary Exempt position with a targeted salary range of $50,000 – $58,000 USD
Benefits:
- Buddy program
- Dental insurance
- Health/ Medical insurance
- Internal career development program
- Life insurance
- Onboarding program
- Pension scheme
- Vision Insurance
Be part of Us:
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.