Company Description
Engel & Völkers West Coast (Obidos) is a renowned global real estate company specializing in premium residential and commercial properties. With an emphasis on providing outstanding client service, Engel & Völkers is committed to delivering bespoke real estate solutions to meet diverse needs. The company operates in carefully selected locations worldwide, combining local market expertise with a global network. Engel & Völkers prides itself on fostering innovation and excellence in every transaction.
Role Description
This is a full-time, on-site role for a Real Estate Business Manager, located in Óbidos. The Business Manager will oversee day-to-day operations of the E&V offices, manage sales teams, and ensure efficient business processes. Responsibilities include the following:
- Support advisors and staff with the processes, CRM discipline and documentation.
- Manage administrative workflows, invoices, payroll / attendance and office procedures.
- Conduct recruitment, onboarding, training coordination and team communication.
- Ensure compliance with anti-money laundering documentation and IMPIC reporting.
- Maintaining Engel & Völkers brand standards and office presentation.
- Collaborate with marketing to design and execute campaigns aligned with the company goals.
- Represent the license area at E&V internal and external events in Portugal.
- Align operational priorities and strategic direction with the company shareholders.
- When necessary act as a sales advisor or business developer when required.
- Manage all aspects related to the shareholder properties in Portugal.
- Track and analyse sales performance, and ensure outstanding client satisfaction
Qualifications
- Proficiency in operations, market analysis, and client relationship management
- Strong leadership, team management, and coaching abilities
- Excellent communication, negotiation, and problem-solving skills
- Proficiency in relevant technology tools, such as CRM software and real estate platforms
- Fluency in Portuguese and English; additional language skills are advantageous
- Bachelor’s degree
- Proven work experience in a leadership role
- Experience in real estate industry would be of advantage