Laboratory Technician

Insight Global

Santa Clara

Description

We are looking for a Lab Infrastructure Services Engineer to support the daily operations and maintenance of Multi‑Business Engineering (MBE) product labs. This is a hands‑on contract role supporting R&D engineering teams by ensuring lab infrastructure is reliable, available, and well maintained.

This role is ideal for someone with a strong background in data center or lab environments who enjoys working independently, troubleshooting hardware, and supporting fast‑moving engineering teams.

What You’ll Be Doing

• Support MBE R&D labs located onsite in Santa Clara

• Maintain and enhance highly available lab and infrastructure environments

• Install, configure, and maintain lab hardware, servers, and lab‑specific software tools

• Test hardware boards and server components

• Troubleshoot networking issues related to switches, PDUs, and connectivity

• Perform Linux and Windows server administration and troubleshooting

• Document hardware setups, lab configurations, and best practices

• Remove and decommission end‑of‑life hardware

• Manage hardware and asset inventory using GLPI

• Support lab housekeeping and organization

• Collaborate with remote engineering teams in India to debug lab issues as needed

• Manage multiple tasks and priorities in a fast‑paced environment with minimal supervision

What We’re Looking For

• Strong understanding of data center or engineering lab operations

• Solid knowledge of networking fundamentals including TCP/IP, VLANs, routing, and switching

• Hands‑on experience with Linux and Windows server environments

• Experience troubleshooting hardware, servers, PDUs, and network switches

• Comfortable performing repetitive physical lab tasks independently

• Strong documentation and organizational skills

• Ability to work independently while collaborating with cross‑functional and remote teams

Why This Role

You’ll play a critical role in keeping engineering labs up and running, directly supporting R&D teams building next‑generation products. This is a highly hands‑on position with real impact on daily engineering operations.