SUMMARY
Responsible for day-to-day support to plant staff in developing and maintaining quality objectives through continuous improvement and direct customer coordination.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Coordinate and lead in all APQP (Advanced Product Quality Planning) activities, including part warrants and related documents
- Coordinate all problem solving and improvement activities relating to customer concerns/issues
- Visit customers as necessary to resolve issues and coordinate continuous improvement
- Lead and train plant personnel in quality functions and disciplines
- Coordinate all products assigned SPC (Statistical Process Control) aspects
- Coordinate process audit analysis with quality department technician and analysts
- Perform other duties as assigned by the Quality Assurance Manager
- Promote a healthy and safe work environment
- Follow all policies and procedures as outlined
- Must be flexible and able to travel to visit customer assembly plants, suppliers and other Cooper Standard plants as required
QUALIFICATIONS
- Possess strong communications skills and the ability to effectively interface with all levels of hourly and management both inside and outside of the plant.
- Strong technical skills.
- Possess strong problem solving skills as well as statistical process control capability.
- Computer literate in applicable programs.
- Demonstrate knowledge in quality tools.
- Understand / worked in QS-9000 quality system. Individual may also be a TS16949 systems internal auditor and/or ASQ Certification Quality Engineer.
EDUCATION AND/OR EXPERIENCE
- Four year (4) college degree or two (2) year degree and 2-5 years experience with a strong growth pattern in a manufacturing environment.
- Possess a thorough grasp of manufacturing activities.
LANGUAGE SKILLS
- Ability to read and interpret documents of highly technical nature
- Ability to write reports and correspondence
- Possess the ability to effectively present information in one-on-one, small & large group situations to customers, clients and other employees of the organization
MATHEMATICAL SKILLS
- Able to perform all basic mathematical functions
- Able to use computer software for data analysis as required for the job requirements
- Able to apply concepts of basic algebra and geometry
REASONING ABILITY
- Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
- Able to solve practical problems and deal with a variety of concrete variables in situations where standardization exists
PHYSICAL DEMANDS
- While performing the duties of this job, the employee is regularly required to stand and walk
- The employee frequently is required to use hands, reach with hands and arms, talk and hear
- Vision abilities required include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus
WORK ENVIRONMENT
- Office setting, customer visitation and plant floor
- While performing the duties of this job, the employee may be exposed to machinery with moving parts typical of a manufacturing environment
- The noise level in the work environment on plant floor is moderate and hearing protection is required while in the production areas of this location
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