IT Department Manager_Gen AI

MediaTek

Hsinchu

Description

Job Description

  • Strategic Leadership & Team Management: o Lead, mentor, and develop a multidisciplinary team of software engineers and ML engineers, fostering a culture of excellence, collaboration, and continuous learning. o Define the strategic vision, technical roadmap, and key performance indicators (KPIs) for the GenAI Application Platform, ensuring alignment with overarching business objectives. o Manage resource allocation, project planning, and performance management to ensure timely and high-quality delivery of platform features.
  • Platform Development & Architecture: o Oversee the end-to-end lifecycle (design, development, deployment, and operation) of the platform's core components: Enterprise RAG: A scalable and secure service for grounding Large Language Models () on internal, proprietary data sources. [](data:,) Data Analytical Bot/Agent Framework: A conversational AI agent capable of querying structured and unstructured data to provide insights and analytics on demand via generative UI canvas. HyperAutomation Components: Reusable modules and APIs for creating complex, AI-driven workflows and automating business processes. o Champion best practices in software engineering, MLOps, system design, and security to ensure the platform is robust, scalable, and reliable. o Drive technical decision-making, evaluate new technologies, and manage the platform's technical debt.
  • Stakeholder Collaboration & Enablement: o Act as the primary technical partner and consultant for internal teams building on the GenAI platform. o Collaborate closely with engagement teams, business units, and other engineering leaders to understand requirements and translate them into platform capabilities. o Effectively communicate the platform's vision, capabilities, and roadmap to both technical and non-technical stakeholders. o Establish clear documentation, tutorials, and support channels to facilitate adoption and ensure a positive developer experience for platform users.

Main Requirements and Qualifications

  • Required Qualifications
  • Bachelor's or Master's degree in Computer Science, Engineering, Artificial Intelligence, or a related technical field.
  • 8+ years of experience in software development, with a proven track record of shipping complex, scalable software products.
  • 3+ years of experience in a direct management or technical leadership role, with demonstrated success in building and leading high-performing engineering teams.
  • Strong foundational knowledge of AI/ML, Natural Language Processing (NLP), and the modern AI technology stack (e.g., , transformers, vector databases).
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  • Experience with cloud computing platforms (e.g., AWS, GCP, Azure) and containerization technologies (e.g., Docker, Kubernetes).
  • Proficiency in Python and common data science/ML libraries (e.g., PyTorch, TensorFlow, Scikit-learn).
  • Preferred Qualifications
  • Direct, hands-on experience building or managing systems involving Retrieval-Augmented Generation (RAG), vector search (e.g., Pinecone, Milvus), and orchestration frameworks (e.g., LangChain, LlamaIndex).
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  • Experience developing conversational AI, chatbots, or data analysis tools.
  • Familiarity with HyperAutomation concepts, including Business Process Management (BPM) or Robotic Process Automation (RPA).
  • Proven ability to think strategically and execute methodically in a fast-paced, ambiguous environment.
  • Excellent verbal and written communication skills, with the ability to articulate complex technical concepts to diverse audiences.