Manager, Stadium Exterior Security - Match Day Only

Department: EVS - Match Day Only

Employment Type: Fixed Term Contract

Location: Toronto

Description

At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience.

THE POSITION

This role is designated as match day–only and includes participation in a select number of required training sessions scheduled ahead of the tournament. Reporting operationally to the FIFA Stadium Safety & Security Senior Manager, the Stadium Exterior Security Operations Manager is responsible for overseeing FIFA’s engagement with the Last Mile operations, the Private Security Outer Perimeter security operations, operational FIFA sites outside of the stadium walls, and all screening activities conducted at PSA and VSA locations during Match Day operations.

The role ensures that Private Security personnel assigned to exterior security at the outer perimeter operate in accordance with approved FIFA policies and procedures, the Venue Safety & Security Plan (VSSP), Dot Maps, and Match Day directives.

The Stadium Exterior Security Operations Manager directly oversees the Stadium PSA/VSA Specialist, and Crowd Management Specialist and maintains operational control of FIFA’s exterior security architecture from the Last Mile through the Outer Perimeter up to controlled stadium entry points.

Key Responsibilities And Oversight

Operational Delivery – Last Mile & Outer Perimeter

• Oversee Private Security personnel deployed across:
• FIFA infrastructure in the Last Mile (Accreditation Center and Stadium Ticketing Center)
• Outer Perimeter access control points
• Pedestrian flow control corridors
• Vehicle mitigation zones
• Positioning of Hostile Vehicle Mitigation (HVM) structures
• Security Operations at Parking Lots
• Protest monitoring and public gathering areas (where applicable)
• Other FIFA infrastructure outside of the stadium walls
• Ensure deployment aligns with approved Dot Maps and VSSP zoning.
• Maintain operational integrity of the Stadium Outer Perimeter and prevent unauthorized access to controlled zones.

Oversight of PSA/VSA Operations

• Directly manage and supervise the Stadium PSA/VSA Specialist and Crowd Management Specialist.
• Ensure screening operations at PSA and VSA locations are fully integrated within the broader exterior security architecture.
• Maintain alignment between screening throughput, crowd flow, and perimeter security posture.
• Identify operational gaps between Last Mile, Outer Perimeter, and screening points and implement corrective measures.

Crowd Flow & Perimeter Integrity

• Monitor spectator approach routes and density conditions within the Last Mile footprint.
• Support mitigation of congestion and bottlenecks prior to entry screening.
• Ensure controlled transition from public domain to secure perimeter.
• Coordinate tactical adjustments to deployment when required.

Compliance & Standards

• Ensure Private Security personnel enforce perimeter control and screening measures in accordance with FIFA operational directives.
• Confirm proper installation and positioning of barriers, fencing, signage, and vehicle mitigation measures.
• Monitor adherence to approved security zoning and escalation protocols.
• Identify deviations from approved operational planning and implement corrective actions.

Incident Management & SOC Coordination

• Monitor, document, and report exterior security incidents occurring within Last Mile, Outer Perimeter, PSA, and VSA zones.
• Immediately escalate significant issues to the FIFA Stadium Safety & Security Senior Manager and SOC.
• Support coordinated incident response in alignment with FIFA Security directives.
• Provide timely and accurate situational updates through established reporting channels.
• Participate in post-incident reviews where applicable.

Stakeholder Liaison

• Coordinate operationally with:
• Stadium PSA/VSA Specialist
• Crowd Management Specialist
• Private Security supervisors
• Stadium Operations
• Perform as a FWC2026 SEC liaison with Law Enforcement agencies
• City or Host City representatives responsible for public domain security
• Ensure clarity of roles, responsibilities, and escalation pathways across all exterior security layers.

Reporting & Administration

• Maintain accurate operational records relating to exterior deployment, perimeter control, and incident management.
• Submit Match Day updates and post-match summaries as required.
• Support compliance verification, audits, and operational validation processes.

YOUR PROFILE

ACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes.

DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances.

INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts.

INITIATIVE: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.

INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.

LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority / decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents.

VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.

Education & Qualifications

• Relevant professional certifications in event operations or safety management are an advantage

Work Experience

• Minimum 5 years of experience in security operations, preferably in major events, public domain security, or large-scale crowd environments.
• Experience supervising or coordinating Private Security services.
• Strong understanding of layered security architecture (Last Mile, Outer Perimeter, Screening).
• Experience working in coordination with Law Enforcement and public agencies.
• Major event or international tournament experience is an advantage.

Languages

• Fluent in English. Spanish and/or French proficiency is a plus

Technology

• Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning software and online collaboration tools

Additionally, FIFA 26 offers a competitive benefits package, which includes medical, dental, vision, disability insurance, life insurance, and a 401k retirement plan.

About FWC2026

The FIFA World Cup 26™ will mark the first time that the tournament features 48 teams and will be hosted by three countries: Canada, Mexico, and the United States.

This new format redefines excellence, generating unique opportunities for greater participation and engagement from fans and players in North America and all over the world. Now is your time to be a game changer and join the workforce that is planning and delivering this unique and unforgettable experience.