Cargo Operation Loadcontroller

• Job Description

– The Ops Officer will act as a “liaison” officer on behalf of the company towards our clients.

– He / she will instruct and guide, the build-up of the cargo in coordination with the “Shift Leaders” and Duty Manager.

– He / she must be able to communicate, accurately and efficiently, with all internal departments and clients.

– He / she will provide / issue all flight papers, required by the customer.

He/she is responsible for reporting any (potential) problems, possible improvements, ideas or feelings that could help contribute to the continuous improvement of well-being at work, safety and quality. This can be done through all available reporting channels (application, oral, e-mail, letter,…) confidentially, anonymously or by name.

Responsibilities

– Coordinate and supervise all cargo-related functions associated with flight handling.

– Daily coordination with the client to meet their goals, special attention to:

• Optimize the build-up, weight versus volume
• Priorities set by the client
• Dangerous goods policy

– To organize / optimize the W/H and RAMP activities, in coordination with the shift leaders and Duty Managers while respecting safety, productivity and quality objectives.

– Follow-up flight schedule, set up HOTAC, crew transport and in-flight catering, if requested by the airline.

– To prepare a Weight & Balance and Load Plan, accounting for all of the planned load and with consideration to all A/C restrictions.

– Ensure that the flight crews receive all information and PPW they need (ZFW, NOTAM, METEO, GEN-DEC).

– To achieve an “ON TIME” performance.

– Respect and follow handling procedures linked to the CEIV certifications (Pharma-Live animals-Lithium batteries) based on the SLA and SOP linked to the CEIV certifications and as par the given trainings.

Education

Experience

– Formal demands:

• “bachelor” degree
• Fluent in English (Verbal & written)
• Computer skills
• Clean police record (to be proven)
• Excellent human relationship.
• Team worker
• Able to work under operational constraints and tight deadlines
• Ability to invest extra hours in work if needed.

– None Formal Demands

• Experience as traffic officer, load controller or loadmaster (a +)
• Successfully pass the internal load master course.
• Valid dangerous good licence.

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