Ukraine
Hard Skills
• Plan and manage project implementation from launch to completion, ensuring projects are delivered on time and within the approved budget.
• Coordinate all project stages, including recruitment, assignment, fieldwork, validation, reporting, and client communication.
• Monitor project progress daily, identify bottlenecks, and take proactive actions to keep projects on track.
• Ensure quotas, client requirements, timelines, and quality standards are met.
• Maintain regular communication with clients, providing status updates, managing expectations, and addressing project-related questions.
• Work closely with Assignment Managers, Validators, Recruiters, and other team members to ensure smooth project execution.
• Identify project risks, propose solutions, and escalate issues when necessary.
• Monitor project profitability, costs, and resource allocation.
• Analyze project performance and provide recommendations for process improvements.
• Ensure accurate project documentation, trackers, grids, and internal reporting.
Soft Skills
• Strong ownership and accountability.
• Excellent communication and relationship-building skills.
• Positive, solution-oriented mindset.
• Ability to remain calm under pressure and manage multiple projects simultaneously.
• Flexibility and adaptability in a fast-changing environment.
• Strong problem-solving and decision-making skills.
• Ability to prioritize effectively and work independently.
• Empathy and respect when working with team members, shoppers, and clients.
• Willingness to continuously learn, improve processes, and support team growth.