Chiba, Japan
• Headhunted from previous job • CDN, Media Service Products, and Cloud Security Products (WAF, FastDNS) integration • Customer training for supporting self-implementation • QA support for self-implementation • Using AWS (basically EC2 and S3) for simulating customer’s environmental problem • Documentation for supporting implementation • Organized the Imperial Palace in Tokyo (Koukyo) marathon in my company
• Integrate CDN or security product (WAF etc.) setting for each customer • Answer technical inquiries from customer. Resolve their stickiness. • Catch their requirements and escalate to Product team if development is needed. • Troubleshooting using trace tools, network tools like WireShark, checking logs, even analyzing origin’s source code sometimes, Write and document the reports. • Excellent team player. Japanese branch had many Korean. Korean and Japanese are in the ratio of 5:5. I’ve learned Korean Language and Korean martial arts Tae Kwon Do not only for business but also private relationship.
I'm working at e-commerce giant company shopping service (Rakuten, Inc Rakuten ichiba service) as a server side engineer technical support from Oct. 2011. •Regular work server setting, troubleshooting, H/W replace arrangement, maintenance tool development, creating reports •Efficiency improvement (innovation) project 1. Monitoring tool disable list reminder My team has more than 5,000 servers and before my tool launched, forgetting monitoring records enabling after maintenance happened and caused problem sometimes. I’ve created disabled records checker; Getting disabled records, sorting by assignee and creating Attlasian JIRA ticket using JIRA API. This tool was only for my team at first, but expanded to other team for its profit. 2. Sorry/Busy access check report sending tool API-nization I’ve automated troublesome registration for sending Sorry/Busy access check report by using Sorry/Busy API. It gets sorry server information, gathers access log using rsync, analyzes them and sends report. The notable thing for these innovation history is I did most of procedures by myself, from birth the idea, design to release phase. -Technology / Framework Shell script, Python, Perl, Ruby on Rails IaaS, Citrix XenServer Pandora FMS, mysql, attlasian JIRA, confluence, redmine Windows, centOS, Ret Hat Enterprise Linux, debian, Solaris
Soft House, Inc. was Engineer dispatching company. I've started my engineer career as one of the Infrastructure engineer. I've experienced following projects 1.money market dealer core system design 2.Stock market new system technical support 3.Credit card system migration project 4.Japan Post Office Enterprise Information Portal system development, operation and maintenance. Expand to group company (Yucho bank, Kanpo Insurance) 5.Insurance company BCP environment development -Highlights •Excellent communication skill for various work and deal with vendor employees, requirement understanding, follow-up, scheduling, management etc. •Good experience in Software Development Life Cycle. •Excellent shell script programmer