Istanbul, Istanbul, Türkiye
Experienced analytics leader specializing in customer data and advanced analytics. Focused on transforming complex data into actionable insights that drive strategic decision-making and business impact. Strong background in advanced modeling, data-driven problem solving, and influencing cross-functional teams through evidence-based insights.
Leading enterprise-wide data and AI transformation, positioning analytics as a core strategic capability. Designing AI-first analytics operating models spanning governance, platforms, and value realization. Enabling AI-driven decision making and automation across critical business functions. Governing enterprise AI ecosystems to deliver measurable efficiency and productivity gains.
Deploying overall quality and supporting systems, operational management systems, processes, quality data management, improvement project management etc. Tracking customer field data: building tasks, KPI’s and required data structure (tables, automatic alerts and periodic messages) to use for analyses and reports, creating required key reports for the stakeholders Maintaining the analytics operations by building data dictionaries, optimizing and improving quality of the recurring procedures and executing the new infrastructural requirements of the business. Automating current data systems and processes Communicating with local-regional-global Quality teams for program updates, best practice sharing, project implementation
Analyzing service technicians data and create project subjects to improve the products on the field Preparing warranty cost budget for both domestic and international markets. Auditing incoming invoices details Follow up performance of new products and component changes on the field Being first contact for subsidiaries to help them about product usage, newly added features and products problems
Report design with SSRS Data visualization with QlikSense Data analytics - Algorithm development for bonus calculations CRM system implementation and data immigration
Customer portfolio risk estimation project with SPSS (decision tree)