Warsaw Metropolitan Area
I have been gaining my experience working for one of the greatest banks in Europe. Character of cooperating with this kind of customers improved me in many ways. Currently, I'm a part of big international company. I'm still developing myself in financial and development systems. I use many proffessional tools to provide high quality support worldwide. Constant contact with people in different countries is also a big value in my job.
Print service owner. Problem and change management. Implementing global group's projects in a local environment. Coordination of migrating local resources into the cloud. Leading IT projects and coordination of the processes. Improving current systems and processes. Being responsible for enrolling and monitoring End User Environment services. Testing solutions and adjusting it to our local needs. Creating proffessional communication and manuals for end users.
Acquisition of new vendors and business partners. Implementing global IT Merck projects in Warsaw headquarters. Being responsible for network devices. Supporting messaging systems (Lync, Skype, Webex), mobiles. Citrix Cloud Services – supporting and configuring cloud desktops and apps. Independent IT support post in a pharmaceutical corporation. Remote assistance for business partners in international environment (India, Germany, Slovakia, Czech Republic, USA). Resolving software problems (including own Merck applications). Administration of users licences and profiles (Active Directory). Using SCCM console with domain hosts. Resolving problems with cloud services. Administration and controling network and network devices condition. Being Service Now specialist.
Being responsible for IT network devices. Support messaging systems (Lync, Skype, Webex), mobiles. Citrix Cloud Services – supporting and configuring cloud desktops and apps. Remote assistance for users in international environment (India, Germany, Slovakia, Czech). Administration of users licences and profiles (Active Directory). Using SCCM console with domain hosts. Resolving problems with Office 365. Administration and controling network and network devices condition.
Being a part of Asseco Poland S.A. team (Millennium Bank project) Diagnosing software, web devices and workstations problems. Remote help for people in headquaters and every branch in Poland. Technical support for collegues working in field. Resolving problems and configuration of own bank's applications and MS. Office Instalation and upgrading software on desktops and notebooks. Preparing of workstations and servers (system and software installations) Taking a part in branch reconstructions, securing all IT devices, configuring workstations and equipment. Assisting bank employees on site. Preparing computers for users, system and software installation.
Assisting bank's employees on site. Preparing computers for users, including system and software installation. Taking a part in branch reconstructions (only in IT area) Configuring workstations and required equipment