Istanbul, Istanbul, Türkiye
CAREER SUMMARY An Office Manager with extensive experience gained within well-known multinational companies. Experienced in office management, administrative affairs, human resources operations, planning and travel organizations, following up payments and invoices, expense controlling, personnel affairs, customer relations and team management in Information & Technology and service sectors. Good customer relations, detail-oriented, strong negotiation skills with strong project management skills. EDUCATION Istanbul Bilgi University (International Relations) 2000-2006 * Won a scholarship from Istanbul Bilgi University after second year. * Having graduated as an honor student from Istanbul Bilgi University.
• Managing office & administration tasks and the only / first point of contact with third parties / suppliers. • Providing related reports to head office based in Netherlands. • Reporting and supporting General Manager in all personnel and sales / field related issues. • Managing various reports regarding payments & expenses and HR related issues. • Following up customer applications for the approval of GCM (General Command of Mapping) regarding Map usage. • Preparing weekly payment list and following up invoices. • Following up general documentation- incoming& outgoing and archiving. • Making the necessary correspondence with authorities. • Organizations of the travels; Hotel, Plane, Meetings etc. • Supporting human resources, accounting and sales departments. • To be in contact with Customs Company, following up the process.
• Prepared 10 dockets in average per day. • Played an active role in planning activities such as regular production, evaluating defected products, allocation controls etc. • Collected all necessary data from the factories, located in Romania, Morocco and Vietnam regarding production, and prepared productivity reports for management. • Keeping up the stock controls of fabrics in factories.
• Follow up boarding, check-in procedures and handle customer problems as a representative. • Provided solutions for every kind of customer problems. • Worked in ticketing, boarding & check-in procedures and handled customer relations for ATLAS JET Company in Atatürk Airport.