Zoë Pennington

Connecting operations, people, & events for positive impact across tech and government. Ex-US Digital Service, ex-Box

Berkeley, California, United States

About

Organized, detail-oriented, and people-focused professional with extensive experience in operations, employee engagement, and event management. Adept at streamlining communications, managing HR processes, and building inclusive cultures while delivering exceptional support. A trusted advisor skilled in stakeholder collaboration, project management, and fostering positive employee experiences.

Experience

  • Executive Assistant at Sourcegraph
    Oct 2025 - Present · 9 mos

  • Volunteer at Prisoners Literature Project
    Aug 2025 - Present · 11 mos

    Reading letters from prisoners, pulling books from the PLP library that best match their requests, replying to their letter with a thoughtful and hopeful message that connects to their personal interests, and helping to package them for mailing. Requires special attention to making sure the books I pick are well-aligned to what incarcerated people have asked for with regards to the prison restrictions.

  • Booking Agent at Naomi Westwater - Artist
    Jul 2025 - Present · 1 yr

    Booking a West Coast Tour for Naomi Westwater, a queer, Black-multiracial folk artist from Boston, MA. Contacting music venues, libraries, churches, Cultural centers, and other community spaces to coordinate and negotiate details for the booking. https://www.naomiwestwater.com/epk www.naomiwestwater.com | @naomiwestwater

  • Operations Manager - Employee Experience at Executive Office of the President
    Apr 2023 - Feb 2025 · 1 yr 11 mos

    Operations professional skilled in streamlining processes, enhancing efficiency, and improving employee experience. Proven ability to manage complex logistics, optimize workflows, and implement impactful solutions in fast-paced environments. Expertise in travel program management, access control, and communication optimization. Adept at collaborating with diverse stakeholders, including high-profile officials.

  • Box (5 yrs 2 mos)
    • Community Impact Coordinator
      Mar 2020 - Apr 2023 · 3 yrs 2 mos

      Designed and executed 28+ quarterly employee experiences, coordinating team events and DEIB initiatives to strengthen culture and engagement across a hybrid workforce. Managed internal communications, email aliases, produced newsletters, and maintained documentation to reinforce company values and best practices.

    • Sr. Workplace Services Assistant
      Mar 2018 - Apr 2023 · 5 yrs 2 mos

      • Excelled as first point of contact for guests and employees at Box Headquarters and satellite offices; delivered world-class customer service experiences that eclipsed expectations. • Checked in and managed hundreds of guests with diverse backgrounds and demographics on a daily basis; greeted all guests with a smile and an upbeat attitude. • Functioned as owner and driver of Caltrain GoPass program and Business Card program; handled onboarding, offboarding, and quarterly audits. • Supported company-wide safety and security by communicating proactively across teams to relay critical information and updates in a timely and efficient manner. • Recognized as trusted partner with the physical security, finance, recruiting, legal, customer success, and admin teams. • Participated actively on Employee Resource Boards including PRIDE, Box Women’s Network, and Latinx; served as founding member of Sustainability Interest Group: Green Team.

    • Workplace Services Assistant
      May 2018 - Mar 2020 · 1 yr 11 mos