Zach Stern

Six Sigma Black Belt | Project Manager | MBA

United States

About

Certified Lean Six Sigma Black Belt with over 10 years of hands-on analytical and process improvement project experience. Adept at leading projects from inception to execution while balancing competing priorities. Proficient in the use of complex data sets to analyze business needs and procedures. Skilled with the use of Lean Six Sigma tools to deliver process improvements that enhance efficiency, streamline processes, and generate considerable cost savings.

Experience

  • American Airlines (Full-time · 2 yrs 8 mos)
    • Sr. Business Analyst, Process Optimization
      Nov 2025 - Present · 8 mos

      Conduct research and analysis on the current states of load planning, takeoff performance and aircraft movement systems to identify process gaps and pain points to be addressed during upcoming new system implementations.

    • Sr. Project Manager, Airport Strategy
      Nov 2023 - Nov 2025 · 2 yrs 1 mo

      Responsible for the coordination of all phases of airport projects, ensuring projects are properly prioritized and completed on time and within budget.

  • GEICO (Full-time · 10 yrs 10 mos)
    • Manager, Lean Six Sigma Training
      Aug 2021 - Oct 2023 · 2 yrs 3 mos

      Implemented meaningful process improvements as a certified Six Sigma Black Belt for Financial Planning & Analysis and developed and facilitated Lean Six Sigma Training.

    • Lead Business Analyst
      May 2019 - Aug 2021 · 2 yrs 4 mos

      Conducted extensive data analysis and gathered competitor intelligence to identify gaps in subrogation handling and opportunities to refine execution.

    • Bodily Injury Liability Adjuster
      Jul 2018 - May 2019 · 11 mos

      Investigated, negotiated, and settled auto claims in a prompt and fair manner, achieving top decile results

  • Sustainability Research Assistant at Small Business Development Center
    Dec 2011 - Jul 2012 · 8 mos

  • Sales Manager at Macy's
    Jun 2008 - Jul 2011 · 3 yrs 2 mos