North Macedonia
Senior IT professional with nearly three decades of experience in the banking and financial services industry, specializing in ATM infrastructure, payment systems, and enterprise IT environments. I have extensive experience in designing, implementing, and maintaining mission-critical systems that support 24/7 banking operations, with a strong focus on availability, security, and performance. I began my career at Pexim Solutions, where I developed a strong foundation in banking technologies, payment systems, and system integration. I then spent over 20 years at Komercijalna banka AD Skopje, leading ATM infrastructure and contributing to the evolution of self-service banking and payment channels across a nationwide network. Currently, I am working at Stopanska banka AD Skopje as a Database and Application Administrator, focusing on reliability, performance optimization, and continuous improvement of critical banking systems, while contributing to digital transformation initiatives. My expertise spans across ATM and card processing ecosystems, complex system integrations. I am passionate about building stable, secure, and scalable banking systems and continuously improving IT operations through automation and modern technologies.
Responsible for administration and optimization of banking databases and applications, ensuring high availability, performance, and data integrity. Supporting critical systems and driving improvements in monitoring, automation, and digital banking services.
Professional Summary: Senior IT professional with 18+ years of experience in the banking sector, specializing in administration and management of mission-critical infrastructure, with a strong focus on ATM networks, card processing systems, and enterprise IT environments. Proven track record in ensuring high availability, security, and scalability of systems supporting 24/7 banking operations. ⸻ Core Expertise: * ATM & Payment Infrastructure Management * Card Processing & Acceptance Systems * Virtualization & Enterprise Systems Administration * IT Operations, Monitoring & Incident Management * Security, Compliance & Business Continuity ⸻ Systems Administration & Technologies: * Storage Systems: Enterprise storage administration and optimization * IT Service & Monitoring Tools: ManageEngine (ADManager Plus, Desktop Central, OpManager, ServiceDesk Plus) * Collaboration Platforms: SharePoint * Card & Payment Systems: Card Processing Host, ATM Controllers, Card Production Infrastructure ⸻ Technical Environment & Platforms: * ATM vendors: Diebold Nixdorf (Wincor), NCR * ATM protocols: NDC / DDC, APTRA * Monitoring systems: ProView / Vynamic View, KIX ATM monitoring * Network infrastructure: Routers and communication systems * POS ecosystem: Hypercom, Verifone, POS TMS * 24/7 digital branches (ATM, FX exchange, bill payment solutions) * Queue management systems: Nemo-Q Key Achievements: * Ensured high availability and reliability of nationwide ATM network (24/7 operations) * Led implementation, upgrades, and migration of ATM infrastructure and supporting systems * Managed vendors, service providers, and SLA agreements * Enhanced system performance, monitoring, and incident response processes * Strengthened security and compliance across card and ATM environments
Worked in ATM and payment infrastructure operations within a financial services technology environment, focusing on system stability, transaction processing, and operational support for banking clients. Gained hands-on experience in ATM network monitoring, incident resolution, and coordination with technical teams and external partners to ensure high service availability and secure transaction processing. Key responsibilities: * Monitoring and support of ATM network operations and transaction flows * Incident management and troubleshooting of ATM/payment system issues * Coordination with banks, vendors, and internal technical teams * Support of ATM software updates, maintenance activities, and system improvements * Ensuring service availability and operational continuity * Reporting on system performance and operational metrics