Zoran Dimovski

CIO/IT Manager @ CA | Master in IT Management

Hillerød, Capital Region of Denmark, Denmark

About

Professional Summary I bring over 25 years of experience in the IT sector, including executive-level leadership, where I have consistently delivered strategic transformation, operational excellence, and measurable business value. My unique blend of business acumen, deep technical insight, and people-centric leadership enables me to drive innovation and align IT with organizational goals. Currently leading the digital transformation at CA, I focus on leveraging AI, automation, and customer data platforms to enhance member experiences and streamline business processes. My leadership is grounded in intelligent solution architecture, operational stability, and a strong culture of collaboration and trust. Core Competencies Strategic IT Leadership: Development and execution of IT and digital strategies aligned with business goals, including program and change management. Team & People Leadership: Empowering leaders and high-performing teams across software development, infrastructure, AI, CRM, and digital services. Innovation & Transformation: Driving digital product and service innovation to enhance competitiveness and business agility. Cybersecurity & Compliance: Strong understanding of security frameworks (e.g., NIS2, SIC18), with hands-on experience in implementing robust security strategies. Financial & Vendor Management: Proven track record in budgeting, cost control, and strategic vendor partnerships. HPC & Infrastructure: Expertise in managing high-performance computing environments, server rooms, and complex IT infrastructures. Enterprise Architecture & Governance: Establishing EA functions, system portfolio consolidation, and governance frameworks. Cloud & Modern Workplace: Deep experience with M365, Azure, VMware, backup solutions, and modern collaboration platforms. Leadership Philosophy I lead through people. My approach is based on trust, constructive dialogue, and servant leadership. I am passionate about empowering leaders, specialists, and teams to thrive in a culture of learning, innovation, and shared success.

Experience

  • CIO/IT Manager at CA - Karrierepartner og a-kasse
    Nov 2022 - Present · 3 yrs 9 mos

    Head of IT / Digital Transformation Leader Since 2022 – [Company Name] Since 2022, I have led a comprehensive transformation of the IT department—from a traditional operations-focused unit to a strategic business partner. I have built and strengthened the department’s competencies and resources with a focus on innovation, software development, and value creation, while also achieving significant cost savings in the IT budget. Key Responsibilities and Achievements: Initiated and co-authored a new digital strategy focused on technological innovation, including AI, robotics, and Customer Data Platform (CDP). Developed CA’s technological platform, IT organization, portfolio management, project models, and competency development. Created personalized customer and member experiences through AI-supported, in-house developed software solutions and intelligent software architecture. Optimized business processes without compromising operational stability and reliability. Elevated cybersecurity to 2025 standards by aligning with NIS2 and implementing the SIC18 framework—enhancing infrastructure, security competencies, and processes. Responsible for the entire IT portfolio: strategy, software development, project management, Enterprise Architecture, infrastructure, networking, server room, unemployment insurance system administration, cybersecurity, IT finance, license and vendor management, Microsoft 365, drop-in helpdesk, and 1st and 2nd level support. I work with a strong focus on creating digital opportunities that support business goals and ensure a modern, efficient, and secure IT operation.

  • Infrastructure and Data Section Manager at Danish National Genome Center
    Nov 2021 - Nov 2022 · 1 yr 1 mo

    Section Manager – High-Performance Computing (HPC) Platform, NGC Led a highly specialized technical team responsible for NGC’s HPC platform, including security, infrastructure, and data architects, as well as network operations and system administration. Key Responsibilities and Achievements: Built and managed a service catalog for NGC’s software and HPC offerings, positioning HPC as a structured service for researchers and institutional clients. Established a customer- and service-oriented support organization to ensure smooth onboarding and continuous support for NGC’s researchers and users. Led the implementation of NGC’s IT Service Management (ITSM) system (Cherwell), including the design and rollout of supporting processes to enhance service delivery and onboarding efficiency. Managed vendor relationships and IT budgets, ensuring cost-effective and high-quality service delivery. Developed a reporting and data management function to support operational transparency and strategic decision-making. Initiated and implemented ISO-aligned processes to elevate security standards and operational maturity.

  • IT-Universitetet i København (4 yrs 4 mos)
    • Department / Team Lead Manager
      Sep 2017 - Dec 2021 · 4 yrs 4 mos

      Strong Insight into the University Sector and Support for Faculty, Staff, and Students Led multiple teams, including software architects and developers, server and network specialists, security experts, and system administrators—comprising 12 full-time employees and 4 student assistants/trainees. Introduced team lead roles and clarified responsibilities to strengthen leadership and accountability. Key Responsibilities and Achievements: - Led the development, implementation, and maintenance of Learning Management Systems (LMS) at the IT University of Copenhagen, supporting online courses, curriculum management, and student communication. Integrated LMS with national student administration system (STADS). - Established ITU’s first High-Performance Computing (HPC) center to support teaching and research in areas such as machine learning and AI. Built strategic relationships and participated in national HPC networks and knowledge-sharing groups across Danish universities. - Designed and built a new server room with backup power and emergency generator. - Developed programming methodologies and introduced coding standards for ITU’s LMS applications (PHP-based), identity management systems (IDM), and network/server operations. - Established team lead roles and an Enterprise Architecture function. Strengthened focus on cybersecurity with dedicated resources and a team responsible for Microsoft 365 support for both staff and students. - Delivered API integrations, business intelligence, and machine learning solutions for executive reporting. - Drove IT and digitalization strategy, governance, system portfolio consolidation, cloud and VMware infrastructure, backup solutions, M365 & Azure, telephony, and more.

    • DevOps Manager
      Sep 2017 - Dec 2021 · 4 yrs 4 mos

  • Senior Project Manager at Schneider Electric
    Sep 2015 - Sep 2017 · 2 yrs 1 mo

    Managing implementation of large-enterprise building professionals needs of comprehensive BMS (Building Management System) solutions. I am part of Schneider's Pharma team which delivers BMS solutions for pharma-, biotek- and medical companies.

  • Project Manager at Naturstyrelsen
    May 2014 - Sep 2015 · 1 yr 5 mos

    Analyze and specify a new Grants administration solution Managing the bidding and procurement process Develop and Implement the new ´Digital Grant Solution´