Zoe McBride

Head of Customer Success

Greater Reading Area

About

At Shelf Conscious we enable brands to create an optimised digital shelf experience that sells more. Brands sell hundreds or even thousands of products through multiple online retailers. It’s impossible for any person to manually make sure that all those product pages are maximising their sales potential. Is the product in stock? Is the price competitive? Can people find it? Is the content selling the product? Are we getting good reviews? At Shelf Conscious, we answer all of these questions and more. Our online portal gives customers the insights and toolkit they need to find and fix problems while also turning their own website’s visitors into paying customers. If you want to know more about what we do and how the tools and insight can work for your business, please get in contact on [email protected] or 07879337488. Previous clients: ITV, Virgin Atlantic, BMW Group, WorldPay and Samsung. Specialties: Account Management, Project Management, client services, eCommerce, Digital transformation, PPC, SEO, CRO, Programmatic, Website project management, marketing strategy, project management, event management, Automotive, travel

Experience

  • Global Account Lead at Shelf Conscious
    Jul 2020 - Present · 6 yrs 1 mo

  • Retailer Operations Director at HPS group
    Feb 2018 - Feb 2020 · 2 yrs 1 mo

    Managing the Retailer Relationships and bespoke Retailer marketing campaigns for the FCA network (Fiat, Abarth, Jeep, Alfa Romeo and Fiat Professional). Ensuring first class retailer marketing across the UK, ranging from digital campaigns to offline channels whilst maintaining a user friendly marketing hub.

  • Senior CRM Campaign Manager - Samsung at Flourish Digital & Direct Marketing
    Nov 2017 - Feb 2018 · 4 mos

    Working in-house at Samsung as a Senior CRM Campaign Manager. Strategically planning CRM responses and campaigns based on the businesses needs. Working closely with clients, I was responsible for ensuring that the campaigns meet commercial marketing objectives whilst maintaining a strong working relationship with key stakeholders within Samsung. The role is mainly focused on email communications, working on new product launches, seasonal promotions, partnership promotion and on-boarding.

  • Retail Relationships- BMW at HPS group
    May 2016 - Nov 2017 · 1 yr 7 mos

    As the appointed retailer marketing agency for BMW Group at hps my role was to manage the Retailer marketing team. Myself and the team were responsible for the bespoke marketing campaigns required by the BMW and MINI retailers. Working on projects such as new showroom launches, new car launches, partnerships and more, we were responsible for the strategy, creative output, management and communication for all projects. My role was to oversee all campaigns, team development, client relationship management and ensure the team was meeting contracted SLAs along with stakeholder reporting. Due to the complex nature of car buying, it was of the most importance that all marketing strategies were considered across all media both ATL and BTL.

  • Integrated Account Manager - Travel brands at Accord Marketing
    Jun 2014 - May 2016 · 2 yrs

    My key responsibilities included managing client advertising campaign both on and off-line. • Planning and implementation of marketing campaigns across digital, press, radio, TV and Out of home Building, managing and developing client relationships on a day-to-day basis • Managing client and internal deadlines across teams • Up-sells and negotiations