Australia
With over 7 years of experience as an automotive service technician and have developed a broad range of automotive technical skills and experiences. Including both ICE, domestic light vehicle and Electric Vehicle, BYD. Proven expertise in diagnosing and repairing complex automotive issues. Committed to maintain the highest standards of quality and safety in automotive service and to ensure customer satisfaction. Looking for a challenging and positive environment to utilize my automotive technical skills that can contribute to the company’s growth and profit.
Maintenance of BYD electric vehicle, Atto3, Dolphin, Han, Tang and E2 models. Performing routine inspection to ensure of manufacturer specifications according to the km and month duration . Execute software, module and multimedia update for BYD electric vehicle to meet the latest features and system improvements. Proficient in utilizing the BYD VDS2100 scanner and BYD TIS for precise and comprehensive diagnostic of BYD electric vehicle to ensure the troubleshooting in the maintenance and repair processes.
Assist to service manager to set Preventive Maintenance plan for all vehicle. Performing comprehensive automotive diagnosing, troubleshooting and repairing of Engine, Transmission, Brake, Steering and Suspension, Electrical and Electronic Systems, Air-conditioning and Wheel Alignment issues according to the Suzuki service procedure and regulation. Supervise junior technician and other service team member to work under safety procedure and 4S regulation. Collaborating with the service manager to optimize job flow in automotive maintenance services and ensuring seamless communication among team members. Conduct final quality check for Suzuki vehicle maintenance, ensuring the high standard before delivering to the customer.
Performed comprehensive automotive diagnosing, troubleshooting and repairing of Engine , Transmission, Brake, Steering and Suspension, Electrical and Electronic Systems, Air-conditioning and Wheel Alignment issues. Assisted technician leader to support diagnosis and troubleshooting of the Nissan passenger car maintenance and overhaul service according to the service manual. Had the privilege of serving as a Warranty Claim Officer to provide customer satisfaction and quality assurance. Contributed to ensure customer satisfaction and maintaining the integrity of their warranty services