WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Following standard procedure and guideline defined by the company and Client as customer service executive, handle all customer inquiries coming from multichannel, including Call, Emails and Chat. Resolved complex client issues efficiently and communicated effectively across teams.
In charged in character concept design and arts, environment design, 3D character modeling and rigging, as well as 3D animations and rendering for multiple projects. Managed and organized 3D assets pipeline to ensure smooth workflow across multiple projects.
Assisted in website integration, digital marketing, and SEO development. Supported web application scripting, database management, and UI optimization.